Melody Brogan
Auckland,New Zealand
Summary
I am a driven young professional currently completing a Postgraduate Degree of Arts in Psychology at Massey University, as part of fulfilling a Master of Arts in Psychology. My comprehensive academic achievements reflect my commitment to distinction; encompassing clinical theory and therapy, human behaviour, mental health promotion, societal dynamics, organisational and business structures, cultural studies, social justice, human resource management, digital marketing, professional development, and health sciences. Adept at leveraging fundamental psychology and sociology principles to enhance the impact and effectiveness of any role I take on.
Overview
7
7
years of professional experience
Work History
STORE MANAGER
LORNA JANE COMMERCIAL BAY
04.2024 - Current
- Duties include: Sales and customer service, recruiting and hiring, rostering, performance management of staff members, coordination and execution of events, brand collaborations, marketing initiatives, inbound and outbound stock, inventory management, presentation of products and store layout, cleaning and upkeep of store, management of KPI’s and budget targets, phone and email liaising, management of bookings and meeting appointments
STORE MANAGER
XPLOSIV SUPPLEMENTS VICTORIA STREET
02.2023 - 02.2024
- Duties include: Managing inventory, liaising with delivery companies and warehouses, overseeing all social media efforts, people management, rostering and goal setting, brand development, recruiting and interviewing, management of KPI’s
CLUB MANAGER
JETTS FITNESS ST JOHNS
09.2022 - 02.2023
- Duties include: Sales and customer service, membership retention, phone and email liaising, routine cleaning and maintenance of the gym, inventory management and inbound and outbound stock, management of bookings and meeting appointments, management of KPI’s
CARER, SUPERVISOR, AND PERSONAL TRAINER FOR AUTISTIC MAN
PRIVATE EMPLOYMENT
01.2021 - 01.2023
- Duties include: Transportation coordination and collection, designing and implementing fitness programs, exercise prescription, relationship building and motivating
RECEPTIONIST
LES MILLS AUCKLAND CITY
12.2021 - 07.2022
- Duties include: Phone and email liaising, management of bookings and meeting appointments, paperwork including scanning and printing, customer service, membership retention, detailed gym cleaning and managing equipment
F45 INSTRUCTOR
F45 PAKURANGA
07.2020 - 12.2020
- Duties include: Advertising, marketing, sales, social media plans, event coordination, membership retention and relationship building, exercise prescription and implementation of fitness goals
HOUSEKEEPING, HOSPITALITY, AND HOSTING
THE LANDING 5 STAR LUXURY ESTATE
01.2018 - 01.2020
- Duties include: Housekeeping, hosting and serving guests, time management, an eye for detail, high work standard, exceptional personal presentation
Education
Postgraduate Diploma of Arts - Psychology
MASSEY UNIVERSITY
2024
Graduate Certificate of Business - Human Resource Management And Digital Marketing
THE OPEN POLYTECHNIC OF NEW ZEALAND
2024
Graduate Diploma of Arts - Psychology
MASSEY UNIVERSITY
2023
Bachelor of Arts - Major in Sociology & Minor in Sport Management
MASSEY UNIVERSITY
2022
NCEA level 2 with Excellence endorsed along with several individual subject endorsements -
KERIKERI HIGH SCHOOL
2019
Skills
- Problem-Solving
- Multitasking and Organisation
- Teamwork and Collaboration
- Detail Oriented
- Content Development
- Planning and Coordinating
- Relationship Building
- People Management
- Team Leadership
- Verbal and Written Communication
- Autonomy
- Critical Thinking
Additional Information
Computer skills including: Microsoft Office Suite, Adobe Creative Suite, Canva, POS, Email, Internet Research, Social Media expertise including: Instagram, TikTok, Facebook, Twitter, LinkedIn
CURRENT FULL NZ DRIVER’S LICENSE AND MY OWN VEHICLE
References
- Tessa Lunam, Regional Manager, Lorna Jane, +64 212297754
- Daniella Tangitau, Brand Development Manager, Xplosiv Supplements, +64 27 214 4909
- Bill Liu, Regional Performance Manager, Jetts Fitness, Digital reference on request
- Georgia Gregory, Assistant Manager & Facilities Manager, Les Mills Auckland City, +64 211274068
Timeline
STORE MANAGER
LORNA JANE COMMERCIAL BAY
04.2024 - Current
STORE MANAGER
XPLOSIV SUPPLEMENTS VICTORIA STREET
02.2023 - 02.2024
CLUB MANAGER
JETTS FITNESS ST JOHNS
09.2022 - 02.2023
RECEPTIONIST
LES MILLS AUCKLAND CITY
12.2021 - 07.2022
CARER, SUPERVISOR, AND PERSONAL TRAINER FOR AUTISTIC MAN
PRIVATE EMPLOYMENT
01.2021 - 01.2023
F45 INSTRUCTOR
F45 PAKURANGA
07.2020 - 12.2020
HOUSEKEEPING, HOSPITALITY, AND HOSTING
THE LANDING 5 STAR LUXURY ESTATE
01.2018 - 01.2020
Postgraduate Diploma of Arts - Psychology
MASSEY UNIVERSITY
Graduate Certificate of Business - Human Resource Management And Digital Marketing
THE OPEN POLYTECHNIC OF NEW ZEALAND
Graduate Diploma of Arts - Psychology
MASSEY UNIVERSITY
Bachelor of Arts - Major in Sociology & Minor in Sport Management
MASSEY UNIVERSITY
NCEA level 2 with Excellence endorsed along with several individual subject endorsements -
KERIKERI HIGH SCHOOL
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