Summary
Overview
Work History
Education
Skills
Timeline
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Melody Schaumkell

Kerikeri,NTL

Summary

Proven leader at Woolworths, adept in workplace safety and store operations, I excelled in transforming customer complaints into positive outcomes and fostering a welcoming atmosphere at Coffee Corner. My expertise in cash handling and task delegation, alongside a talent for supervising diverse teams, significantly enhanced shopping and working environments.

Overview

5
5
years of professional experience

Work History

Checkout Supervisor

Woolworths
11.2022 - 04.2024
  • Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
  • Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
  • Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
  • Supervised multi-cultural teams of Number members, enforcing compliance with operational policies and procedures.

Barista

Coffee Corner
03.2019 - 01.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Bachelor Of Nursing -

NorthTec
Whangarei, NTL

Skills

  • Workplace safety
  • Store operations
  • Cash handling expertise
  • Task delegation

Timeline

Checkout Supervisor

Woolworths
11.2022 - 04.2024

Barista

Coffee Corner
03.2019 - 01.2022

Bachelor Of Nursing -

NorthTec

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Melody Schaumkell