Menglong Zhang
Auckland,AUK
Summary
At Lim Chhour Supermarket, I spearheaded the Produce Department, mastering inventory and vendor management to navigate New Zealand's unique market conditions. My leadership enhanced team performance and ensured customer satisfaction through exceptional service, achieving a seamless blend of cost efficiency and product diversity.
Cheerful Produce Manager recognized and rewarded for engaging customers in friendly conversations while meeting diverse needs. In-depth knowledge of all fruits and vegetables sold in department, as well as relevant job-related safety, health and security rules. Hardworking and collaborative individual with 5 years of retail experience.
Overview
5
5
years of professional experience
Work History
Produce Department Manager
Lim Chhour Supermarket
11.2019 - Current
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations, while staying attuned to the dynamics of New Zealand's produce market and seasonal price fluctuations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations, with insights tailored to local preferences and availability.
- Successfully managed seasonal transitions within the department, ensuring a diverse range of products year-round by anticipating market trends and adapting to regional growing cycles.
- Developed strong vendor relationships for consistent product availability, negotiate competitive pricing, and respond effectively to the challenges of New Zealand's variable agricultural conditions.
Education
BBA - Business Management
Otago Polytechnic
Auckland, NZ02-2017
Skills
- Inventory Management
- Vendor Negotiation and Relationship Management
- Cost Control and Budget Management
- Team Leadership and Development
- Visual Merchandising
- Seasonal Planning and Adaptability
- Product Rotation
- Customer Service Excellence
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Produce Department Manager
Lim Chhour Supermarket
11.2019 - Current
BBA - Business Management
Otago Polytechnic
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