Summary
Work History
Education
Skills
Timeline
Generic

Merania Cashell-mihaka

Dannevirke,MWT

Summary

Careful and diligent catering professional with solid experience in similar roles. Skilled at preparing and managing food and drink stations and buffet lines with quality-driven and service-oriented approach. Observant and level-headed with good multitasking, organizational and communication skills. Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event. Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction. Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction. Efficient Catering Server known for high productivity and completing tasks with precision. Specialized in guest service, food safety protocols, and event setup coordination. Excel in time management, teamwork, and adaptability to ensure seamless events and satisfied clients. Team-oriented and customer-centered Server with passion for food service industry. Works well in large teams or in small groups for private events. Experienced Catering Server with history of providing top-notch customer service in high-volume event environments. Skilled at managing and executing a variety of event types, from corporate meetings to large weddings, ensuring all guests are served efficiently and courteously. Strong ability to multi-task and maintain professionalism under pressure, contributing to memorable and successful events.

Work History

Catering Server

copthorn hotel
, Rotorua
  • Stocked server areas with supplies before, during and after shifts.
  • Coordinated with event coordinators to adjust service details as needed for optimal guest satisfaction.
  • Provided exceptional customer service, addressing guests' needs and inquiries promptly.
  • Processed payments and invoices for catering services, ensuring accuracy and timeliness.
  • Stored unused equipment properly between events.
  • Managed the distribution of meals and utensils, ensuring efficient service to guests.
  • Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.

Hotel Cleaner

copthorn
, Rotorua
  • Dusted furniture and wiped down all surfaces with appropriate cleaning materials.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Stripped beds and replaced bedding according to hotel standards.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Followed safety protocols while operating machinery such as vacuums or mops.
  • Cleaned windows, mirrors, glass partitions and doors in the hotel lobby.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Assisted with laundry duties such as sorting clothes for washing, folding sheets.

Picker Packer

dms
, Tepuke
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Selected products and items from shelves and pallets for customer orders.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
  • Labeled boxes and placed in outbound collection areas.

Cafe Worker

ridges
, Auckland
  • Managed inventory levels, ordering supplies as needed to maintain stock.
  • Managed cash register operations efficiently and accurately.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Managed cash flow, overseeing daily receipts and bank deposits.
  • Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Collaborated with health inspectors to address any compliance issues promptly.

Kiwifruit Picker

dms
, Tepuke
  • Cut, rolled, and stacked sod.
  • Operated mechanical equipment such as tractors or forklifts to move heavy loads of fruit around the farm.
  • Provided care to plants surrounding fruit picking areas.
  • Sowed grass seed or planted plugs of grass.
  • Participated in inspection, grading and post-harvest treatment of crops.
  • Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
  • Monitor field conditions to determine crop readiness and sustainability.
  • Checked and inspected kiwifruit for size, shape, color, and quality.
  • Set up and operated irrigation equipment.
  • Performed light maintenance on harvesting equipment.

Education

High School Diploma -

John Paul Collage
Rotorua, NZ

Skills

  • Set up procedures
  • Tray passing
  • Cleaning and sanitizing
  • Food allergy awareness
  • Kitchen supply organization
  • Strong communication skills
  • Efficient food preparation
  • Guest service
  • Exceptional customer service
  • Buffet experience
  • Cleaning skills
  • Order taking
  • Event setup and breakdown
  • Delivering food
  • Sanitation skills
  • Food safety compliance
  • Food safety
  • Hospitality and accommodation
  • Cleanliness maintenance
  • Kitchen equipment safety

Timeline

Catering Server

copthorn hotel

Hotel Cleaner

copthorn

Picker Packer

dms

Cafe Worker

ridges

Kiwifruit Picker

dms

High School Diploma -

John Paul Collage
Merania Cashell-mihaka