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Results-driven cybersecurity and information governance leader with over a decade of experience in technical consultancy, security operations, and strategic risk management across regulated public and private sectors in the UK, EMEA, and Southern Africa.
Provides senior-level leadership in cyber risk compliance and assurance, designing scalable security programs aligned with ISO/IEC 27001:2022, NIST CSF, DORA, NIS2, and UK GDPR. Proven track record in leading high-performing teams and delivering audit-ready outcomes with consistency and precision.
Combines technical expertise with operational leadership to translate complex cyber risks into business-aligned decisions, enhancing compliance and organizational resilience.
Experienced Independent Consultant with knack for transforming complex challenges into actionable strategies. Delivered measurable business improvements, driving client satisfaction and operational efficiency. Known for building strong client relationships and delivering innovative solutions that align with organisational goals.
Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.

I have been in Healthcare for 30 plus years. My expertise has always been in Marketing and Admissions. I love meeting and taking care of Clients. And I love Healthcare. I give my best in the work I partake in. I have always been told I am a hard worker and an enjoyment to be around.

Final year Bachelor of Business student majoring in Human Resource Management and Management, with practical experience supporting teams through administration, onboarding, record management and compliance based processes. Demonstrated ability to work collaboratively, manage confidential information and contribute to service delivery in structured, policy driven environments. Strong interest in public sector work, governance and organisational improvement, with a commitment to integrity, professionalism and continuous learning.

 Dynamic Senior Case Manager with over six years of expertise within the ACC framework, leveraging policy and legislative knowledge to foster positive outcomes. Proficient in effective communication with clients, providers, and stakeholders, ensuring a people-first approach in all interactions. Experience in SME roles has resulted in measurable improvements in recovery outcomes and operational efficiency, demonstrating a strong capacity for solving complex problems and cultivating trusted relationships. Committed to empowering individuals through high-quality, person-cantered services while focusing on collaborative problem-solving and continuous improvement. 

Mercy Taulote

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