Summary
Overview
Work History
Education
Skills
Weaknesses
Hobbies & Interests
Timeline
Generic

Mercy Moira Sefo

Gledswood Hills,Sydney

Summary

Results-oriented professional with strong time management skills and a consistent track record of meeting targets. Delivers high-quality work ahead of schedule while identifying critical errors that enhance efficiency and protect company reputation. Committed to completing tasks promptly and fostering collaboration with team members.

Experienced sales advisor successful at handling daily tasks such as merchandising, payment processing and documentation while excelling at customer service and revenue generation. .

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Sales advisor

H&M
01.2023 - 01.2026
  • Achieved individual weekly membership goal of 90%, contributing to store recognition for meeting overall target of 70%.
  • Organized functions and collaborated with team to enhance overall efficiency and ensure timely task completion.
  • Unpacked and organized items in designated locations to streamline inventory management.

Pick packer

Toll
01.2022 - 01.2023
  • Increased pace and maintained efficiency in scanning and moving to meet established KPIs.
  • I increased pace in this role and maintained efficiency in scanning and moving to meet the established KPI.
  • Prepared and packed customer orders accurately, ensuring timely delivery.
  • Ensured cleanliness of packing areas and organization in packing and storage areas.

Education

High school -

Mount Annan High School
Sydney , Australia
01.2017 - 01.2022

Skills

  • Inventory management
  • Customer relationship management
  • Customer engagement
  • Product knowledge
  • Time management
  • Problem solving
  • Strong interpersonal communication
  • Empathy
  • Picking & Packing Orders Accordingly
  • Great customer service
  • Active listening
  • Product expertise
  • Computing
  • Sales forecasting

Weaknesses

Have the biggest OCD. If I start something I have to finish it no questions asked!!

Hobbies & Interests

  • I actively took part in the church band for over a decade as a singer.
  • In my free time, I enjoy helping my parents manage our small family-owned bakery business.

Timeline

Sales advisor

H&M
01.2023 - 01.2026

Pick packer

Toll
01.2022 - 01.2023

High school -

Mount Annan High School
01.2017 - 01.2022
Mercy Moira Sefo