Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mere Maro Ruka

Putaruru,WKO

Summary

I am a friendly, approachable and organized person with a strong commitment to supporting individuals, families and the wider community. I am passionate about finding positive and constructive solutions to challenging situations and creating safe spaces where people feel heard, respected and supported. I have a strong family focus and a genuine desire to help families experiencing difficult circumstances, including family violence. I bring empathy, patience, active listening, strong communication and organisational skills, along with a respectful and non-judgemental approach to working with people from diverse backgrounds.

Overview

2
2
years of post-secondary education
31
31
years of professional experience

Work History

Soup Kitchen Volunteer

Baptist Church Tokoroa
, Tokoroa
01.2023 - Current
  • Prepared and served nutritious meals to individuals in need at local soup kitchen.
  • Offered support and care to people experiencing hardship; homeliness; financial difficulties; loneliness & challenges

Volunteer Victim Support Worker

South Waikato
South Waikato, Tokoroa/Putaruru
08.2019 - 09.2023
  • Provided emotional support to victims and families after incidents, fostering resilience and recovery.
  • Guided families through post-incident challenges, equipping them with coping strategies to manage emotional and practical impacts.
  • Connected individuals with essential services, including counselling and healthcare, to facilitate comprehensive support.
  • Supporting victims and their families in a compassionate, non-judgmental way
  • Suicide
  • Grief and bereavement
  • Victim impact Statments
  • Attend family group conferences
  • Attend Restorative Justice meetings with Victims

DES Consultant

Max Employment
Western Australia , Perth
01.2013 - 07.2019
  • Developed strategic plans to enhance client engagement and service delivery.
  • Analyzed client needs to develop tailored employment strategies.
  • Collaborated with local businesses to identify hiring opportunities.
  • Collaborated with local businesses to identify hiring opportunities.
  • Assisted youth/individuals to education or employment
  • Collaborated with local businesses to identify hiring opportunities.
  • Collaborated with local businesses to identify hiring opportunities.
  • Assisted youth/individuals to education or employment

Family Violence Coordinator

Matamata Piako Whānau Trust
Matamata Piako, Matamata
01.2010 - 12.2012
  • Supported families affected by family violence in identifying their specific needs for tailored assistance.
  • Coordinated referrals to services including counselling, housing, financial support, health services, legal assistance, and specialist family-violence services to ensure comprehensive support.
  • Developing support and safety plans with individuals and families.
  • Advocating for clients and helping them navigate complicated systems.
  • Identifying barriers to support and helping find practical, positive solutions.
  • Building relationships with community organizations and other professionals.
  • Identified barriers to support and facilitated practical solutions to enhance access to necessary resources.
  • Delivered educational programs focused on family and community safety issues.

Founder/General Manager

Te Ao Marama Whetu Trust
South Waikato, Tokoroa
01.2005 - 12.2009

Approved Provider under Section 403 & 396 of the Child Youth & Families Act 1989.

  • Nonprofitable Organization
  • Delivered community support through voluntary services
  • Developed and implemented staff training programs
  • Financial Officer and worked alongside BDO Spices
  • Secured contract from Ministry of Justice for Restorative Justice program, ensuring compliance and effective service delivery.
  • Funding for Counseling

Service Delivery Manager

Raukawa Trust Board
South Waikato, Tokoroa
02.2002 - 12.2004
  • Coordinated service delivery initiatives across multiple community programs to enhance community engagement.
  • Cultivated strong connections with clients to enhance service delivery., fostering satisfaction and active participation in service offerings.
  • Managed client relationships to ensure satisfaction and engagement.
  • Created and Facilitated service delivery manuals
  • Created policy and procedure manuals
  • Delivered training workshops for staff development and performance improvement.
  • Facilitated training sessions focused on restorative justice practices.

Community Social Worker

Raukawa Trust Board
South Waikato, Tokoroa
07.1995 - 12.2001
  • Facilitated community programs to address social issues and enhance individual and community well-being.
  • Coordinated comprehensive support services for individuals and families facing challenges.
  • Conducted detailed assessments to identify client needs and create customized safety plans.
  • Advocated for youth experiencing social issues and vulnerabilities.
  • Organized family group conferences to improve communication and collaboration.
  • Participated in family court and youth justice initiatives to support families.
  • Engaged in training to understand youth justice systems and interventions.

Education

Diploma Business Manangement

Te Wananga O Otaki
Otaki
01.2000 - 01.2001

Diploma Social Work

Te Wananga O Otaki
Otaki
01.2000 - 01.2001

Diploma Matauranga Maori

Te Wananga O Otaki
Otaki

Skills

  • Client advocacy
  • Service coordination
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Quality assurance
  • Attention to detail
  • Interpersonal relations
  • Time management

Timeline

Soup Kitchen Volunteer

Baptist Church Tokoroa
01.2023 - Current

Volunteer Victim Support Worker

South Waikato
08.2019 - 09.2023

DES Consultant

Max Employment
01.2013 - 07.2019

Family Violence Coordinator

Matamata Piako Whānau Trust
01.2010 - 12.2012

Founder/General Manager

Te Ao Marama Whetu Trust
01.2005 - 12.2009

Service Delivery Manager

Raukawa Trust Board
02.2002 - 12.2004

Diploma Business Manangement

Te Wananga O Otaki
01.2000 - 01.2001

Diploma Social Work

Te Wananga O Otaki
01.2000 - 01.2001

Community Social Worker

Raukawa Trust Board
07.1995 - 12.2001

Diploma Matauranga Maori

Te Wananga O Otaki
Mere Maro Ruka