Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meresimani Lasagavibau

Oamaru,OTA

Summary

I consider myself to be an honest, reliable and self-motivated person with good communication and people skills. I am fluent in both written and spoken English which enables me to communicate very well. I am hardworking and ambitious and have developed a mature and responsible approach to any task that I undertake or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence.

Overview

12
12
years of professional experience

Work History

Meat Process Worker

Alliance Group Ltd Oamaru Plant
08.2022 - Current
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Wrapped meat produce to maintain quality, freshness and condition.

Admin & Accounts

Neibaa Store
02.2021 - 05.2022
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Guest Service Agent

Little Polynesian Resort
01.2019 - 01.2020
  • Collected room deposits, fees, and payments.
  • Greeted guests upon arrival and offered assistance.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Maintained consistent positive customer feedback.

Admin Assistant & Waitress

Pacific Resort Aitutaki
02.2018 - 02.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Guest Service Agent & Bartender

Little Polynesian Resort
04.2016 - 04.2017
  • Collected room deposits, fees, and payments.
  • Greeted guests upon arrival and offered assistance.
  • Assisted guests with check-ins, account inquiries and any additional services needed.
  • Maintained consistent positive customer feedback.

Bartender

Rehab Nightclub
04.2015 - 04.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Supervisor

Deli-licious Cafe
04.2014 - 04.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Waitress

Sales Restaurant
04.2012 - 04.2015
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Receptionist

Edgewater Resort & Spa
02.2012 - 03.2012

Tereora College - Work Experience

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist

Muri Beach Club Hotel Rarotonga
01.2012 - 02.2012

Tereora College - Work Experience

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Certificate of Completion-Customer Service -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2020

Certificate of Completion-Intro To Leadership -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2020

Silver Medal Award CI Chef Assoc For Barista Champ -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2016

London City & Guilds Customer Services -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2015

Cook Islands Kia Orana Serivces -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2015

Diploma in Food & Beverage -

University of The South Pacific
Rarotonga, Cook Islands
2015

Introduction To Hospitality Management -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2014

Bartending & Barista -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2014

Comprehensive First Aid Course -

Cook Islands Tertiary Training Institution
Rarotonga, Cook Islands
2014

NCEA Level 1, 2, 3 Certificates -

Tereora College
Rarotonga, Cook Islands
11.2012

Skills

  • Customer Preferences
  • Cold Chain
  • Cutting and Trimming Techniques
  • Meat Saw Operation

Timeline

Meat Process Worker

Alliance Group Ltd Oamaru Plant
08.2022 - Current

Admin & Accounts

Neibaa Store
02.2021 - 05.2022

Guest Service Agent

Little Polynesian Resort
01.2019 - 01.2020

Admin Assistant & Waitress

Pacific Resort Aitutaki
02.2018 - 02.2019

Guest Service Agent & Bartender

Little Polynesian Resort
04.2016 - 04.2017

Bartender

Rehab Nightclub
04.2015 - 04.2017

Supervisor

Deli-licious Cafe
04.2014 - 04.2017

Waitress

Sales Restaurant
04.2012 - 04.2015

Receptionist

Edgewater Resort & Spa
02.2012 - 03.2012

Receptionist

Muri Beach Club Hotel Rarotonga
01.2012 - 02.2012

Certificate of Completion-Customer Service -

Cook Islands Tertiary Training Institution

Certificate of Completion-Intro To Leadership -

Cook Islands Tertiary Training Institution

Silver Medal Award CI Chef Assoc For Barista Champ -

Cook Islands Tertiary Training Institution

London City & Guilds Customer Services -

Cook Islands Tertiary Training Institution

Cook Islands Kia Orana Serivces -

Cook Islands Tertiary Training Institution

Diploma in Food & Beverage -

University of The South Pacific

Introduction To Hospitality Management -

Cook Islands Tertiary Training Institution

Bartending & Barista -

Cook Islands Tertiary Training Institution

Comprehensive First Aid Course -

Cook Islands Tertiary Training Institution

NCEA Level 1, 2, 3 Certificates -

Tereora College
Meresimani Lasagavibau