Meshiel Dio
Auckland
Summary
Driven by a passion for excellence, I leveraged my organizational skills and reliability to enhance living environments and customer experiences at Norman Ankaus and beyond. Excelling in multitasking and interpersonal communication, I consistently improved client satisfaction and team efficiency, showcasing my ability to thrive in dynamic settings. Proven in delivering exceptional care and maintaining high standards of cleanliness, I excel in organizational skills and a friendly manner with children and the elderly. My ability to foster relationships with anyone i meet helps to ensure a happy atmosphere, while ensuring health and safety compliance has been meet.
Overview
16
16
years of professional experience
Work History
House Maid
Norman Ankaus
10.2022 - Current
- Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
- Ensured clients'' comfort providing guest services, including preparation clean sleeping quarters and provision of personal amenities.
- Assisted families in maintaining a comfortable home by performing daily laundry duties, including washing, drying, folding, and ironing.
- Preserved longevity of household appliances furniture attentive maintenance regular polishing dusting techniques.
- Taking care of the children and there needs.
- Contributed harmonious family atmosphere engaging children stimulating age-appropriate games learning activities.
- Contributed to a healthy living environment by preparing nutritious meals for the family using fresh ingredients and following dietary restrictions if required.
- Provided exceptional care for children or elderly family members, ensuring their safety and well-being at all times.
- Managed household tasks efficiently, allowing clients to focus on work and personal responsibilities without distractions.
Waitress
Yins Sour Dough Cafe
11.2019 - 10.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Waitress
Christine's Bakery
01.2018 - 11.2019
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Shop Assistant
Ukulele Shop
01.2016 - 01.2018
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
House Maid
Hussein Abdullah
01.2009 - 12.2015
- Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
- Ensured clients'' comfort providing guest services, including preparation clean sleeping quarters and provision of personal amenities.
- Assisted families in maintaining a comfortable home by performing daily laundry duties, including washing, drying, folding, and ironing.
- Preserved longevity of household appliances furniture attentive maintenance regular polishing dusting techniques.
- Contributed harmonious family atmosphere engaging children stimulating age-appropriate games learning activities.
- Provided exceptional care for children or elderly family members, ensuring their safety and well-being at all times.
- Enhanced client satisfaction by consistently maintaining a clean and organized living environment.
- Managed household tasks efficiently, allowing clients to focus on work and personal responsibilities without distractions.
Education
High School Diploma -
Davao Del Sur National High School
Digos City03.2007
Skills
- Childcare experience
- Elderly assistance
- Organizational abilities
- Teamwork mindset
- Housekeeping
- Health and safety compliance
- Discretion and Confidentiality
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
Cooking and socializing with friends
I enjoy cooking for family and friends. It brings me joy to serve nice food while making them smile.
Languages
English
Professional Working
Filipino
Native or Bilingual
Malay
Professional Working
Arabic
Professional Working
Timeline
House Maid
Norman Ankaus
10.2022 - Current
Waitress
Yins Sour Dough Cafe
11.2019 - 10.2022
Waitress
Christine's Bakery
01.2018 - 11.2019
Shop Assistant
Ukulele Shop
01.2016 - 01.2018
House Maid
Hussein Abdullah
01.2009 - 12.2015
High School Diploma -
Davao Del Sur National High School
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