Mey Mey Nam
Auckland,Flatbush
Summary
I'm a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. I'm outgoing and friendly with excellent interpersonal communication strengths.
I have solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. I'm also certified in safe food handling. I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. I'm also willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista
Busy Bee Bakery
11.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Cashier
Tasty Bite Lunch Bar
01.2021 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Answered questions about store policies and addressed customer concerns.
Restaurant Team Member
Mui Japanese Restaurant
04.2019 - 08.2019
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
Bachelor of Architectural Studies
Unitec Institute of Technology
Mount Albert, NZ04.2025
High School Diploma -
Ormiston Senior College
Flat Bush, NZ12.2020
Skills
- Espresso Machine Operation
- Soft Selling
- Menu Memorization
- Cash Handling
- Safe Food Handling Practices
- Excellent Math Skills
- Hospitality Service Expertise
- Exceptional Customer Service
- Fluent in English, Khmer
- Conversational Level in Mandarin
- Friendly and Outgoing
- Team Player
Timeline
Barista
Busy Bee Bakery
11.2022 - 12.2022
Cashier
Tasty Bite Lunch Bar
01.2021 - 07.2021
Restaurant Team Member
Mui Japanese Restaurant
04.2019 - 08.2019
Bachelor of Architectural Studies
Unitec Institute of Technology
High School Diploma -
Ormiston Senior College
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