Mhaya Pereira

027 562 6047

Part-Time

• Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
• Exceeded customer expectations by providing a welcoming environment and prompt and friendly service to people of diverse backgrounds.
• Wiped, sanitized and maintained floors, facilities, and equipment to adhere to company standards and procedures.
• Supported daily operations by performing cash-handling responsibilities accurately and efficiently.
• Maintained clean and attractive product displays to entice customer purchases.
• Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

03 443 0827

Casual Position

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.

03 365 1919

School Holiday Job/Full Time for the period

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.