Mia Alizzi
Summary
Hi! I am a highly skilled and personable barista with 4 years of experience delivering exceptional coffees in fast-paced, high-end environments. I am well versed in espresso preparation, barista equipment, and specialty coffee, with a strong focus on customer satisfaction and attention to detail. I have completed advanced workshops in Espresso Mastery and Latte Art Techniques, further refining my skills in coffee craftsmanship. I am super passionate about elevating the coffee culture and ensuring that every interaction exceeds expectations.
Overview
4
4
years of professional experience
Work History
Barista
Napier City Council
06.2024 - 02.2025
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation and table service
Barista
New Zealand Parliament
04.2021 - 05.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Providing high-end service etiquette, understanding the expectations that come with serving high-profile individuals.
- Building and maintaining positive rapport with MPs and Ministers ensuring repeat business.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Event Staff Member
Icon Venues
07.2021 - 12.2021
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Napier Girls' High School
Napier City, NZ11-2020
Skills
- Time management
- Attention to detail
- Espresso machine operation
- Quality control
- Latte art
- Drink customization
Timeline
Barista
Napier City Council
06.2024 - 02.2025
Event Staff Member
Icon Venues
07.2021 - 12.2021
Barista
New Zealand Parliament
04.2021 - 05.2023
High School Diploma -
Napier Girls' High School
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