MIA BORICH
Auckland,New Zealand
Summary
A motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Major Tom Auckland
- Resolved customer complaints and issues in a courteous and professional manner
- Assisted with the setup and takedown of promotional displays.
Retail Assistant
Decjuba Auckland
- Responded to customer inquiries and complaints in a professional manner
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner.
Cafe Attendant
Ripe Deli Smales Farm. Auckland
- Replenished supplies and restocked items to maintain a clean and organized work area
- Greeted customers in a friendly and professional manner.
Model
Red 11 Auckland
- Developed a positive working relationship with clients and other models to complete projects successfully
- Collaborated with photographers and makeup artists to create compelling images that increased social media engagement.
Retail Manager
Moral Fibre Auckland
Current
- Exclusively managed and supervised all operations at Moral Fibre during weekend periods, demonstrating strong organizational and leadership skills
- Performed cashier duties in a low-volume retail environment.
Retail Assistant
Kookai Auckland
06.2023 - 11.2023
- Organized and maintained the store, ensuring a clean and safe environment for customers
- Assisted in the training of new retail staff.
Marketing Intern
Hunch Auckland
11.2023 - 01.2024
- Contributed to market research, campaign analysis, and client engagement
- Gained practical experience in strategic planning and digital marketing within a dynamic team
- Developed a presentation outlining key findings in a project, leading to a successful completion.
Assistant Manager of Sales
Platypus Shoes (Accent Group)
01.2024 - 06.2024
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Established strong relationships with key clients, securing repeat business and fostering long-term partnerships.
- Conducted regular performance reviews with team members, identifying areas for improvement and guiding them towards professional development opportunities.
Education
Bachelor of Business - Marketing
AUT Auckland
Carmel Collage Auckland -
11.2020
Skills
- Teamwork
- Customer Service
- Communication
- Management
- Hospitality
- Conflict resolution techniques
- Team Collaboration Aptitude
- Cash Handling Accuracy
- Product Knowledge Expertise
Languages
English
References
Available Upon Request
Fashion (styling, Pinterest boards)
As I recently travelled overseas in Europe, I gained an insight to travelling with capsule pieces which
Timeline
Retail Manager
Moral Fibre Auckland
Current
Assistant Manager of Sales
Platypus Shoes (Accent Group)
01.2024 - 06.2024
Marketing Intern
Hunch Auckland
11.2023 - 01.2024
Retail Assistant
Kookai Auckland
06.2023 - 11.2023
Retail Assistant
Major Tom Auckland
Retail Assistant
Decjuba Auckland
Cafe Attendant
Ripe Deli Smales Farm. Auckland
Model
Red 11 Auckland
Bachelor of Business - Marketing
AUT Auckland
Carmel Collage Auckland -
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