Mia Dredge
Dunedin
Summary
Motivated waitress / kitchen hand with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level casual position. Ready to help team achieve company goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
3
3
years of professional experience
Work History
House Keeper
315 Euro Motel Dunedin
09.2023 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Polished fixtures to achieve professional shine and appearance.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Kitchen Hand /Waitress
Tozzetti Cafe
01.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
Kitchen Hand / Waitress
Rhubarb Cafe
05.2021 - 12.2021
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Inspected dishes and utensils for cleanliness.
- Increased sales significantly by upselling higher-end products to customers.
Education
No Degree -
Otago Girls' High School
Dunedin, OTA12.2025
Skills
- Polishing Surfaces
- Dish Preparation
- Hospitality Management
- Excellent Written and Oral Communication
- Food Running
- Food Preparation and Safety
- Ordering Procedures
- Stocking and Replenishing
- Order Management
- Team Collaboration
Accomplishments
completed a 8 day leaps and bounds course at outward bound.
NCEA level 1 achieved
REFEREES
Tozetti - Carey-anne - Ben Carpenter
ph - 021 129 8185
Rhubarb - Helen Wright
ph - 027 475 5638
Janet Maxwell
ph - 027 555 5215
Rebekah Blair
ph - 022 309 5281
Timeline
House Keeper
315 Euro Motel Dunedin
09.2023 - Current
Kitchen Hand /Waitress
Tozzetti Cafe
01.2022 - 09.2022
Kitchen Hand / Waitress
Rhubarb Cafe
05.2021 - 12.2021
No Degree -
Otago Girls' High School
Similar Profiles
Ashley GunnellAshley Gunnell
Delivery Driver at 315 Logistics LLCDelivery Driver at 315 Logistics LLC
Anjana DasamAnjana Dasam
Chief Marketing Officer at Connect 315Chief Marketing Officer at Connect 315
Catherine GillikinCatherine Gillikin
Operations Manager at 315-LogisticsOperations Manager at 315-Logistics