Mia Welsh
Nelson,NSN
Summary
Personable and upbeat with strong aptitude for creating welcoming dining experiences. Understands importance of menu knowledge and efficient order processing, along with maintaining clean and organized dining area. Aims to deliver exceptional customer service and contribute to positive team environment.
Developed excellent communication and multitasking skills in fast-paced, customer-focused environment. Demonstrated ability to handle high-pressure situations with poise and efficiency. Looking to transition into new field, bringing passion for providing outstanding service and talent for problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
The Honest Lawyer
12.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new wait staff on service standards and procedures.
- Resolved customer inquiries and concerns to enhance satisfaction levels.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
Education
High School Diploma -
Nayland College
Nelson, NZ11-2026
High School Diploma -
NMIT
Nelson, NZ10-2025
Skills
- Strong multitasking
- Cleanliness and hygiene
- Handling complaints
- Food allergy awareness
- Strong work ethic
- Sales expertise
- Item promotion
Certification
Restricted License
Top Student, NMIT Trades, Beauty, 2025
Academic Award 2025 in Trades Academy, Health and Photography
Timeline
Wait Staff Member
The Honest Lawyer
12.2023 - Current
High School Diploma -
Nayland College
High School Diploma -
NMIT
Awards
Top Student is a role a gained from the NMIT course Trades Academy. It represented my 100% attendance, full deadacation and passion.
My Nayland College Academic Awards 2025 came from my passion for my subjects and the drive to do well.