Summary
Work History
Education
Skills
Languages
References
Personal Information
Timeline
Generic

Miao ZHANG

Long Bay,AUK

Summary

I’m looking for a Part time or full time enjoyable position which I can expend my experience and learn a variety of new skill to become an effective team member. Great customer service qualities and enjoys working with the public. I can assess situations and identify problems to come up with solutions. I’m honest and able to work well with others, ability to multi task.

Hardworking team player with excellent console knowledge and one years of experience in retail sales and customer service. Skilled in stocking shelves, monitoring areas for theft and keeping store organized for customers.

High-achieving Auto Sales Associate driven to maximize sales, customer satisfaction, and bottom line profitability.

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.

Work History

Retail Sales

Blue Bay Shop
10.2018 - 06.2019
  • Boosted retail sales within the salon by promoting hair care products based on individual client needs and preferences.
  • Consistently met performance targets for both service volume and retail sales goals within the salon environment.
  • Assisted retail sales manager in conducting regular performance evaluations for staff members to identify areas of improvement and provide constructive feedback.
  • Participated in ongoing training sessions to stay current on industry trends and best practices for bath retail sales associates.
  • Collaborated with retail sales manager to develop promotional events that boosted store revenue.

Sales

Top International Group Ltd
04.2015 - 08.2015
  • Implemented strategic sales techniques to maximize profitability and exceed quarterly sales targets consistently.
  • Increased sales revenue by implementing strategic marketing campaigns and optimizing sales team performance.
  • Implemented effective sales strategies and plans, consistently achieving or exceeding established sales targets.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Produced sales reports to monitor sales growth, aging and accounts receivable.

Education

Postgraduate of Management -

Massey University
01.2015

Bachelor of International Business -

AIS ST HELENS
01.2013

Diploma of International Business -

Prime International College
01.2011

Skills

  • Organizing activities
  • Communication
  • Coordination
  • Management skills
  • Customer service
  • Staff management
  • Cash handling
  • Reliability
  • Adaptability
  • Problem-solving
  • Retail Sales Analysis
  • Sales analytics tools

Languages

  • Mandarin
  • Cantonese
  • English

References

  • Miss Rene Wang, Blue Bay Shop, 0210738210
  • Mr Cloud Lin, Top International Group Ltd, 09-5335233

Personal Information

  • Date of Birth: 12/26/90
  • Visa Status: Permanent Resident Visa

Timeline

Retail Sales

Blue Bay Shop
10.2018 - 06.2019

Sales

Top International Group Ltd
04.2015 - 08.2015

Bachelor of International Business -

AIS ST HELENS

Diploma of International Business -

Prime International College

Postgraduate of Management -

Massey University
Miao ZHANG