Micaela Jane Fahey
Otatara,Invercargill
Summary
I am a senior nurse with a background in Emergency Department leadership and 15 years’ experience as a Duty Manager, currently working as Charge Duty Manager (0.4 FTE) and Duty Manager (0.6 FTE) at Southland Hospital. I provide hospital wide operational leadership within a complex acute environment, overseeing patient flow, workforce coordination, risk management, and afterhours executive decision-making.
I am recognised for calm, decisive leadership in high-pressure situations and for fostering a culture of trust, clear escalation, and accountable practice. My approach balances high professional standards with staff wellbeing and equitable care delivery.
Guided by the principles of Te Tiriti o Waitangi, I bring a strategic, systems focused perspective and a strong commitment to service improvement, sustainable workforce development, and delivering safe, efficient care. I am motivated to develop on a pathway to Nurse Manager level through visible, values-based leadership and operational excellence. Results-oriented duty manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.
Overview
15
15
years of professional experience
Work History
Charge Duty Manager
Health New Zealand, SOUTHLAND HOSPITAL
Kew, Invercargill
01.2021 - Current
Supervise daily hospital operations to ensure patient care standards.
- Make time critical decisions, ensure patient flow, bed management, provide clinical assistance and coordinate unforeseen situations that may arise within our hospital setting.
- Respond promptly to emergencies such as Code Blue, Red and Black where my role is an active participant.
- Managed hospital operations in a 0.4FTE capacity, increasing to 0.1FTE for additional responsibilities.
- Managed hospital protocols during pandemic situations.
- Coordinate staff schedules and managed resource allocation efficiently.
- Facilitate communication between departments to enhance service delivery.
- take a lead role in facilitating daily operational meetings, continuous problem solving and implementing strategies and corrective solutions ensuring safe environments.
- Resolve patient complaints and concerns with professionalism and empathy.
- Monitor compliance with health regulations and safety protocols consistently.
- Collaborate with management on strategic planning for hospital services.
- Coordinate Inter-hospital transfers
- Patient and staff advocate
Duty Manager
SOUTHLAND HOSPITAL
Invercargill, NZ
01.2011 - Current
- Leadership and Coordination
- Emergency/crisis response/code black
- Resource allocation/Ensure safe staffing/appropriate skill mix
- Troubleshooting/problem-solving
- Bed management
- Patient and staff advocate
- Inter-hospital transfers
- Patient Flow
- Support hospital VRM response
Clinical Coordinator
Emergency Department
Kew, Invercargill
01.2014 - 03.2023
- Coordinated patient care in fast-paced emergency department, ensuring timely and effective treatment.
- Directed the safe allocation of patients according to acuity, staff skill mix, and departmental resources.
- Managed communication between medical staff, patients, and families during emergencies to ensure clarity and support.
- Facilitated communication between multidisciplinary team and hospital management to improve patient journey.
- Delegated responsibilities to enhance operational effectiveness.
- I was a lateral thinker who would efficiently prioritise, direct and delegate and confidently adjust to the demands of the ever-changing
- Conflict management
- De-escalation
Education
Masters in Nursing -
Massey University
Palmerston North, NZ05.2025
168731 - Leadership in Nursing
Massey University
Palmerston North, NZ01.2023
168734 - Clinical Pharmacology
Massey University
Palmerston North, NZ01.2023
Post Graduate Diploma in Health Science - Nursing
Southern Institute of Technology
Invercargill, NZ01.2017
HS801 - Advanced Assessment and Diagnostic Reasoning
Southern Institute of Technology
Invercargill, NZ01.2017
HS813 - Educational Principals for Clinical Practice
Southern Institute of Technology
Invercargill, NZ01.2016
HS802 - Advanced Pathophysiology for Health Professionals
Southern Institute of Technology
Invercargill, NZ01.2014
HS812 - Advancing Specialist Practice
Southern Institute of Technology
Invercargill, NZ01.2014
Skills
- Clinical nursing expertise
- Emergency nursing experience
- Patient management strategies
- Operational efficiency
- Leadership coordination and development
- Motivational leadership techniques
- Complex problem solving
- Critical thinking skills
- Autonomous decision making
- Effective communication skills
- Interpersonal effectiveness
- Alignment with Southern District Health Board values
Education Professional Development
- Post Graduate Diploma in Health Science, 2017
- HS802 – Advanced Pathophysiology for Health Professionals, 2014
- HS812 – Advancing Specialist Practice, 2014
- HS813 – Educational Principals for Clinical Practice, 2016
- HS801 – Advanced Assessment and Diagnostic Reasoning, 2016
- Leadership in nursing, 12/31/23, B+
- Clinical Pharmacology, 12/31/23, A-
Professional Referees
- Barb Ellison, Charge Duty Manager, Health New Zealand, Southern, Invercargill, NZ, 027 207 0203 Barbara.Ellison@southerndhb.govt.nz
- Matt Flutey, Patient Flow Manager, Health New Zealand, Southern, Invercargill, NZ, 017 2414807 Matt.Flutey@southerndhb.govt.nz
Additional Information
Triage, Core DSAC Nurse, LEO training, Code Black Team Member, Effective Communication ‘Get Dotted’ workshop, Early warning score workshop
Value Experience Offered
- Senior Registered Nurse
- Clinical Nursing skills
- Effective communication skills
- Leadership and Coordination skills
- Triage competent
- Autonomous approach
- Emergency Nursing background
- Excellent interpersonal skills
- Sexual Assault Services CNS (SAATS)
- Model Southern District Health Board Values
- Critical thinker
Profile Snapshot
- Registered Nurse/ED Clinical Coordinator/Duty Manager, Southland Hospital, Invercargill, NZ, 01/01/00, Current
- Practice Nurse (part time), Southern Urogynaecology, 01/01/09, 12/31/16
- Practice Nurse, Number 10 Youth Health Centre, 01/01/11, 12/31/12
- Registered Nurse, Presbyterian Support Services, 01/01/99, 12/31/00
Timeline
Charge Duty Manager
Health New Zealand, SOUTHLAND HOSPITAL
01.2021 - Current
Clinical Coordinator
Emergency Department
01.2014 - 03.2023
Duty Manager
SOUTHLAND HOSPITAL
01.2011 - Current
Masters in Nursing -
Massey University
168731 - Leadership in Nursing
Massey University
168734 - Clinical Pharmacology
Massey University
Post Graduate Diploma in Health Science - Nursing
Southern Institute of Technology
HS801 - Advanced Assessment and Diagnostic Reasoning
Southern Institute of Technology
HS813 - Educational Principals for Clinical Practice
Southern Institute of Technology
HS802 - Advanced Pathophysiology for Health Professionals
Southern Institute of Technology
HS812 - Advancing Specialist Practice
Southern Institute of Technology