Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micahzl Velarde

Henderson

Summary

Currently working as a casual employee who is seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.


No longer studying due to a change in personal circumstances therefore keen to focus on full-time employment in the retail industry.


Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively.



Overview

4
4
years of professional experience

Work History

Medical Laboratory Assistant

Te Whatu Ora: Anatomic Pathology Services
04.2023 - Current
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Fostered a positive work environment by maintaining open lines of communication and promoting teamwork among laboratory staff.
  • Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.

Waitress

Nando's St Luke's Restaurant
05.2022 - 01.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cafe Assistant

Little Treats Cafe
01.2021 - 01.2021

Training For Gold Star Course - Short Term Work Experience

  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Reduced waste through careful monitoring of perishable items and adjusting orders as needed to minimize spoilage.
  • Contributed to the success of promotional events by assisting in event planning and execution.

Education

Bachelor of Science - Computer Information Systems

Auckland University of Technology
Auckland, NZ

Marist College
Auckland, NZ
12-2022

Skills

  • Effective Communication Skills
  • Adaptable to New Challenges
  • Maintaining Confidentiality
  • Quality Control Procedures
  • Versatile Team Player
  • Administrative Support Expertise
  • Effective Team Management

Timeline

Medical Laboratory Assistant

Te Whatu Ora: Anatomic Pathology Services
04.2023 - Current

Waitress

Nando's St Luke's Restaurant
05.2022 - 01.2023

Cafe Assistant

Little Treats Cafe
01.2021 - 01.2021

Bachelor of Science - Computer Information Systems

Auckland University of Technology

Marist College
Micahzl Velarde