Summary
Overview
Work History
Skills
References
Timeline
Generic

Micayla Brimmer

Gisborne

Summary

Dynamic professional with a proven track record at at my current jobs, excelling in social media management and customer service. Adept at enhancing client satisfaction through effective communication and meticulous attention to detail. Skilled in data entry and invoice processing, consistently prioritizing tasks to meet deadlines and exceed expectations.

Overview

4
4
years of professional experience

Work History

Beauty Therapist

Glow & Go - Owner
, Gisborne
04.2025 - Current
  • Greet clients, and make them feel comfortable in my space.
  • Consult with clients about what they want out of their appointment.
  • Managing, rescheduling, and booking appointments.
  • Maintaining a clean and safe work environment.
  • Communicate with clients and suppliers via email and social media.

Administrator

East Coast Piloting - Co-Owner
, Gisborne
11.2023 - Current
  • Responded promptly to customer queries on social media accounts.
  • Managed all social media accounts.
  • I entered all job cards into Xero monthly.
  • I communicated with contractors about invoice queries.

Beauty Therapist\ Recepitionist

Juve
, Gisborne
06.2021 - 06.2023
  • Followed strict protocols regarding hygiene standards during treatments.
  • Responded to email queries from clients, suppliers, and management.
  • Maintained all stock levels and stock cupboard cleanliness.
  • Organized appointments with clients and managed a busy schedule of bookings.
  • Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.

Customer Service Representative

PGG Wrightsons
, Levin
01.2021 - 06.2021
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries via phone, email, and chat.

Skills

  • Social media management
  • Customer relationship management
  • Data entry
  • Invoice processing
  • Appointment scheduling
  • Customer service
  • Time management
  • Communication skills
  • Stock management
  • Attention to detail
  • Task prioritization

References

References available upon request.

Timeline

Beauty Therapist

Glow & Go - Owner
04.2025 - Current

Administrator

East Coast Piloting - Co-Owner
11.2023 - Current

Beauty Therapist\ Recepitionist

Juve
06.2021 - 06.2023

Customer Service Representative

PGG Wrightsons
01.2021 - 06.2021

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Micayla Brimmer