Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Bernese

Upper Hutt,Wallaceville

Summary

Proven team player and efficient housekeeper, excelled at Harbour View Hotel by enhancing guest satisfaction and maintaining high sanitation standards.

Skilled in cleaning techniques and inventory management, demonstrated a strong ability to multitask and prioritize tasks effectively, ensuring timely project completion and upholding health and safety compliance.

Organised, dependable and successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Housekeeper

Harbour View Hotel
03.2023 - 01.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Handled requests for extra linens, toiletries and other supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

General Farm Hand

Family Business
09.2020 - 02.2023
  • Contributed to a positive working environment through effective communication with team members and supervisors alike.
  • Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
  • Adhered to safety protocols while operating heavy machinery, resulting in a safe work environment for all farmhands.
  • Enhanced overall farm efficiency with regular maintenance and repair of farming machinery and equipment.
  • Collaborated with team members to ensure timely completion of seasonal tasks such as planting, harvesting, and field preparation.
  • Ensured timely and efficient planting by preparing seeds, seedlings, and soil for optimal growth conditions.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Cleaned, repaired and maintained farm machinery and tools to keep resources in good working condition.
  • Trimmed and removed unwanted plant growth to improve health and yield of crops.
  • Cleared land and prepared soil for planting by tilling, grading and adding organic matter.
  • Prepared land for planting crops to sow seeds for successful harvests.

Housekeeper

Harbour View Hotel
02.2017 - 09.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Handled requests for extra linens, toiletries and other supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

General Farm Hand

Family Business
04.2015 - 01.2017

Returned to Tuao to assist my family with their farm business.

Collection and Credit Investigator

S and J Marketing
06.2013 - 03.2015
  • Maintained a strong understanding of industry trends, enabling accurate assessment of clients'' financial stability within their respective sectors.
  • Ensured compliance with regulatory requirements through diligent adherence to established protocols for investigating applicants'' financial history.
  • Gathered, preserved and presented relevant and pertinent evidence.
  • Developed customized investigative approaches for unique or complex cases, resulting in more accurate risk assessments.

Government Internship Program - Administration

DSWD
11.2012 - 01.2015
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Prepared project presentations and reports to assist senior staff.

Education

Bachelor of Science - Business Administration And Management

University of Cagayan Valley
Tuguegarao, Cagayan Valley, Philippines
03.2012

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Cleaning techniques
  • Health and safety compliance
  • Residential Cleaning
  • Hospitality background
  • Customer service-focused
  • Deep cleaning expertise
  • Customer-Oriented
  • Physically strong
  • Quality Assurance
  • Supply Inventory Management
  • Building Maintenance
  • Time Management
  • Multitasking and Prioritizing
  • Professional and Courteous
  • Team Support and Collaboration
  • Work Planning and Organization

Timeline

Housekeeper

Harbour View Hotel
03.2023 - 01.2024

General Farm Hand

Family Business
09.2020 - 02.2023

Housekeeper

Harbour View Hotel
02.2017 - 09.2020

General Farm Hand

Family Business
04.2015 - 01.2017

Collection and Credit Investigator

S and J Marketing
06.2013 - 03.2015

Government Internship Program - Administration

DSWD
11.2012 - 01.2015

Bachelor of Science - Business Administration And Management

University of Cagayan Valley
Michael Bernese