Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Custom
Custom
Timeline
Generic

Michael Bridgford

41 Nixon Road, Taupaki.,AUK

Summary

Knowledgeable Plumber and Gasfitter with over 35 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Operations Manager

Drain Ninjas
Henderson, Auckland
12.2024 - Current
  • Created detailed reports on the performance of individual departments within operations.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Plumbing Manager

Green by Nature
Henderson, Auckland
08.2022 - 12.2024
  • Coordinated with subcontractors to ensure timely completion of projects on budget.
  • Created detailed reports outlining progress on assigned tasks as well as any potential issues.
  • Provided guidance and support to junior staff members when troubleshooting complex issues related to plumbing systems.
  • Assisted in developing bid proposals for large scale jobs requiring multiple technicians.
  • Resolved conflicts between customers, employees, contractors, suppliers, and other stakeholders involved in projects.
  • Worked on tools 50% of time.
  • Ensured that all plumbing systems were installed and maintained according to regulatory codes and safety standards.

Operations Manager/Site Supervisor

Premium Plumbing Ltd
Silverdale, Auckland
01.2018 - 07.2022
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Improved morale and management communication by creating employee recognition and rewards practices.

Business Owner

Bridgford Services Ltd
Whenuapai, Auckland
09.2001 - 12.2017
  • All facits of business operation.
  • Working on tools.

Business Owner

Bridgford Culley Ltd.
Henderson, Auckland
01.1996 - 09.2001
  • All facits of business.
  • On tools

Education

Bachelor of Science - Sports Management

Unitec
Auckland, NZ
09-2016

Certifying Gasfitter, Registered Plumber 13730 - Plumbing & Gasfitting

Carrington Polytech
Auckland, NZ
01-1995

School Cert, UE & Bursary -

Massey High School
Auckland, NZ
11-1986

Auckland Council

Skills

  • Vendor management
  • Staff training
  • Quality assurance
  • Team leadership
  • Employee development
  • Strategic planning
  • Staff management
  • Employee motivation
  • Purchasing and procurement
  • Planning and implementation
  • Stakeholder relations
  • Budget development and management
  • Resource coordination
  • Revenue generation

Affiliations

  • Interests include Jeeps (4WD) currently own 2, Hotrods and Muscle cars (currently own 2), most sports including Rugby.

Rugby - Coached 2005 to 2020Including coaching Blues Youth Development U14-18. 2x Regional championships. Auckland Maori Rugby. 2x Northern Region Championships Northern Region Maori Woman's Rugby. 2x NZ titles, 1x 2nd NZ Assisant Premier Coach Waitemate Rugby Club Also coached in other clubs, schools including Waitakere High School, Waitakere Rugby Club, Kumeu Rugby Club. blankContentIdentifier

Certification

  • Current Class 1 Drivers licence.

Custom

  • Family - my partner (10 Years) Richelle and 3 children - Jessy 20, Teina 18 and Frances 17.

Custom

  • References
  • Kyle Smythe - Owner Premium Plumbing - mob: 021484460 - email: kyle@premiumltd.co.nz
  • Jodie Webb - Regional Co-ordinator - mob:021333406 - email: jodie.webb@greenbynature.kiwi.nz

Timeline

Operations Manager

Drain Ninjas
12.2024 - Current

Plumbing Manager

Green by Nature
08.2022 - 12.2024

Operations Manager/Site Supervisor

Premium Plumbing Ltd
01.2018 - 07.2022

Business Owner

Bridgford Services Ltd
09.2001 - 12.2017

Business Owner

Bridgford Culley Ltd.
01.1996 - 09.2001

Bachelor of Science - Sports Management

Unitec

Certifying Gasfitter, Registered Plumber 13730 - Plumbing & Gasfitting

Carrington Polytech

School Cert, UE & Bursary -

Massey High School

Auckland Council
Michael Bridgford