Summary
Overview
Work History
Education
Skills
Timeline
activities and interests
Generic

Michael Duncan

Wellington,WGN

Summary

Highly motivated, reliable, and hard-working sales assistant with hands-on experience in a fast-paced car rental company, supported by commercial and housekeeping roles. Experienced in delivering high-quality customer service, assisting customers with bookings and enquiries, handling transactions accurately, and working efficiently under pressure to meet daily targets and deadlines. Demonstrates strong attention to detail through maintaining high standards of cleanliness, organisation, and presentation across vehicles and workspaces.Eager to learn and continuously develop new skills, with a positive and proactive attitude toward all tasks. Known for being trustworthy, dependable, and able to work independently as well as part of a team. Contributes positively to team morale by supporting colleagues, communicating effectively, and maintaining a strong work ethic at all times. Adaptable and committed to performing duties to a high standard while representing the company professionally.

Overview

3
3
years of professional experience

Work History

Sales Assistant

Hireace
03.2025 - Current
  • Assisted customers by providing product information and addressing inquiries.
  • Maintained vehicle maintenance schedules, and coordinated inter-city relocations.
  • Supported daily branch operations in a fast-paced tourism environment
  • Completed daily financial reconciliations,managing cash flow and expenses.
  • Delivered customer service to a wide range of international tourists, ensuring clear communication, and a seamless rental experience
  • Collaborated with team members to achieve daily sales goals and improve service quality.
  • Handled customer returns and exchanges, ensuring satisfaction and compliance with policies.
  • Participated in training sessions to develop product knowledge and sales techniques.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.


Housekeeper & Commercial Cleaner

The Recruitment Network
02.2023 - 01.2025
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Reported maintenance issues promptly to enhance guest satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.


  • Ensured compliance with health and safety regulations throughout the facility.

Education

NCEA LVL 1,2,3 -

Wellington College
Wellington

Skills

  • Cash handling
  • Goal oriented
  • Full Drivers licence
  • Relationship building
  • Stock management
  • Complex Problem-solving
  • Task prioritization
  • Team collaboration
  • Customer relationship management
  • Multitasking

Timeline

Sales Assistant

Hireace
03.2025 - Current

Housekeeper & Commercial Cleaner

The Recruitment Network
02.2023 - 01.2025

NCEA LVL 1,2,3 -

Wellington College

activities and interests

Actively committed to fitness and an active lifestyle, including regular gym training, running, and playing football. I have a strong interest in health and wellbeing and enjoy maintaining a balanced routine that supports both physical and mental performance. Fitness helps clear my mind, manage stress, and stay focused, while also providing opportunities to stay socially connected through team sports and shared training environments.I am enthusiastic about embracing the Australian fitness and outdoor lifestyle and value the sense of community it creates. I also enjoy travelling and experiencing new places, cultures, and challenges, which has helped me develop adaptability, independence, and an open mindset. I believe that balancing fitness, self-care, and work allows me to remain motivated, disciplined, and consistent, with each area positively supporting the others.

Michael Duncan