Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Hope

Auckland,CBD

Summary

I have always been passionate about interacting with people. If it's through customer service, selling products to them, or helping them in general. Working in the retail industry has always been a interest of mine. Serving customers food and drinks to help make their day better. My strong social skills make me easy to get along with and very likeable. These characteristics always create a positive environment for co workers and for the customers. I'm Hardworking and reliable with a background in operating cash registers, stocking merchandise, sales and providing excellent customer service.

Overview

6
6
years of professional experience

Work History

Seafood Assistant

Pak'nSave
Glen Innes, Auckland
07.2023 - Current
  • Cleaned and maintained the seafood section of the store, including fish tanks.
  • Organized and stocked shelves with fresh seafood products.
  • Prepared live crabs and lobsters for customers to purchase.
  • Kept records of incoming shipments of seafood products.
  • Ensured that all seafood was stored at proper temperatures.
  • Performed daily inventory checks on all seafood items in stock.
  • Adhered to food safety regulations when handling and preparing seafood items.
  • Trained new employees on proper techniques for handling, storing, and preparing seafood.
  • Weighed and wrapped purchased items according to customer specifications.
  • Monitored expiration dates on perishable items and removed from sale when necessary.
  • Replenished supplies such as ice, condiments, napkins, utensils., when necessary.

Butchery Assistant

Pak'nSave
Glen Innes, Auckland
11.2023 - 12.2024
  • Provided customer service by answering questions about products and pricing.
  • Rotated stock on shelves to ensure freshness and quality of product.

Liquor Assistant

Pak'nSave
Glen Innes, Auckland
05.2023 - 01.2024
  • Stocked shelves with merchandise, ensuring appropriate rotation of stock.
  • Assisted customers in selecting the best beverages to meet their needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.

Sales/Marketing Assistant

Imperial Vaults
Mount Roskill, AKL
05.2022 - 05.2023
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Research companies and sell products that meets their needs
  • Stand outside supermarkets handing out Flyers to prospective customers as they walk by
  • Going to events collecting prospective customers and selling our products to meet the customers needs.
  • Build strong relationship with customer.
  • Gave tours of our security facility so then customers feel secure storing their valuables in our boxes.
  • Understanding customers needs and helping them select the product, with the best rental option that fulfils their requirements.

Checkout Operator PAK'nSAVE Glen Innes

Pak'nSave
Auckland, Glenn Innes
06.2019 - 05.2022
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Following all health and safety regulations with all Food hygiene and Covid 19 practices.
  • Balanced daily transactions with accurate closing processes.
  • Operated cash register, collected payments and provided accurate change.
  • Scanned customer purchases and supported transactions to streamline sales process.

Produce Assistant

Pak'nSave
Glenn Innes, Auckland
06.2019 - 05.2022
  • Rotated stock to maintain freshness.
  • Kept work areas professional, organized and clean.
  • Used Pallet Jacks to collect stock and store them away safley
  • Supplied freshest fruit and vegetable stocks to customers
  • Collected deliveries and safely stored them

Short Film Director

South Seas Film and Televison school
Auckland , North Shore
10.2020 - 10.2020

I directed a short film "Hope" a coming of age drama about a teenage boy named Brad. Who is growing up in a domestic violence household and encounters a friend who helps him escape the abuse. This is a film primarily raising awareness for domestic violence across New Zealand.

I also Directed a Short cut "The Bigfoot Trials" a comedy about Bigfoots trying to be accepted into society. It's a story about acceptance and how diversity is important in our world.

First AD

South Seas Film and Televison school
Auckland, North Shore
09.2020 - 09.2020

I was a 1st Assistant Director on two short cut films. I was in charge of the sets making sure everything was going smoothly solving all the problems that came up.

Education

High School - Drama

Glendowie College
21 Crossfield Road, Glendowie, Auckland 1071
12.2019

Diploma Level 5 - Drama Directing And Script Writing

South Seas Film School Campus - Yoobee Colleges
Unit 3/75 Ellice Road, Glenfield, Auckland 0629
12.2020

Skills

- Social skills

- Communication skills

- Positive attitude

- Multi-Discipline skills

- Respectful

- Leadership

- Acting skills/Improv

- Team contribution

- Customer assistance

- Merchandise stocking

- Relationship building

- Good work ethic

References

Daniel Powell : 0278314032 : daniel.powell@hotmail.co.nz

Adam Mangnall : 021630221 : mangnalladam@gmail.com

Shashi Srivastava : 021 082 32636 :  shashisri@gmail.com 

Preet Singh : 0220685664 : amarpreet.singh@pns.co.nz 

Viraj Lodhia : 021929227 : virajslodhia@gmail.com

Timeline

Butchery Assistant

Pak'nSave
11.2023 - 12.2024

Seafood Assistant

Pak'nSave
07.2023 - Current

Liquor Assistant

Pak'nSave
05.2023 - 01.2024

Sales/Marketing Assistant

Imperial Vaults
05.2022 - 05.2023

Short Film Director

South Seas Film and Televison school
10.2020 - 10.2020

First AD

South Seas Film and Televison school
09.2020 - 09.2020

Checkout Operator PAK'nSAVE Glen Innes

Pak'nSave
06.2019 - 05.2022

Produce Assistant

Pak'nSave
06.2019 - 05.2022

High School - Drama

Glendowie College

Diploma Level 5 - Drama Directing And Script Writing

South Seas Film School Campus - Yoobee Colleges
Michael Hope