Michael Mokoroa
Beach Haven
Summary
Dynamic and results-oriented professional with extensive experience as an Aircraft Ramp Agent at Air New Zealand and a proven track record as an Airport Rescue Fire Fighter. Excelled in aircraft marshalling, ramp service, and emergency response, demonstrating exceptional problem-solving abilities and team leadership. Skilled in enhancing operational efficiency and safety, contributing to significant achievements in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Aircraft Ramp Agent
Air New Zealand
07.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
Aircraft Ramp Agent
Air New Zealand
04.2022 - 06.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Airport Rescue Fire Fighter
Rarotonga Rescue Fire Service
02.2020 - 03.2022
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
Education
Tweed River State High School
Tweed Heads, NSWSkills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
Timeline
Aircraft Ramp Agent
Air New Zealand
07.2023 - Current
Aircraft Ramp Agent
Air New Zealand
04.2022 - 06.2023
Airport Rescue Fire Fighter
Rarotonga Rescue Fire Service
02.2020 - 03.2022
Tweed River State High School
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