Michael Walters
Gold Coast
Summary
A reliable and experienced professional with over 20 years in logistics, export management, and operating machinery. Skilled in using and maintaining heavy equipment, as well as handling international shipping and supply chain tasks. Known for being a strong problem solver, paying close attention to detail, and communicating clearly. Experienced in managing logistics, following rules and regulations, and providing great service to clients.
Overview
24
24
years of professional experience
Work History
Cool Store Team Leader
EastPack - Washer Rd
04.2025 - 09.2025
- Led daily operations, ensuring optimal team performance and customer satisfaction.
- Developed and implemented training programs for new staff, enhancing operational efficiency.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Mentored team members to enhance customer service skills and product knowledge.
- Led daily store operations, ensuring efficient workflow and optimal staffing levels.
- Implemented training programs for new hires, fostering a culture of continuous improvement.
- Analyzed sales data to identify trends, adjusting strategies to maximize store performance.
Team Leader
C3
08.2024 - 04.2025
- Led cross-functional teams to deliver projects on time and within budget
- Developed training programs to enhance team performance and operational efficiency
- Implemented process improvements that reduced errors and increased productivity
- Facilitated regular team meetings to align objectives and address challenges
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed training programs that improved employee performance and retention rates.
- Implemented quality control measures, resulting in reduced errors and increased compliance.
- Coordinated resource allocation to optimize workflow and meet production targets.
- Established communication channels to facilitate collaboration among team members.
- Analyzed performance data to identify trends and implement corrective actions.
- Mentored junior staff, fostering a culture of continuous improvement and professional growth.
- Spearheaded initiatives that aligned team objectives with organizational goals for better outcomes.
Four Court Team Leader
EastPack
03.2024 - 07.2024
- Safely operated forklifts to transport raw materials and finished goods, ensuring smooth workflow in a high-volume distribution center.
- Maintained a throughput of approximately 200 pallets per shift, supporting production efficiency and meeting order deadlines.
- Assisted with inventory management, performing stock counts, and maintaining accurate records of materials.
- Conducted routine equipment inspections and minor maintenance to ensure forklift safety and operational efficiency.
- Contributed to order fulfillment by picking, packing, and staging products for shipment.
- Led cross-functional teams to improve operational efficiency and streamline processes.
- Implemented training programs to enhance team skills and performance outcomes.
- Developed strategies for inventory management to reduce waste and optimize resources.
- Coordinated daily operations, ensuring adherence to safety standards and quality control measures.
- Mentored junior staff, fostering a collaborative environment focused on continuous improvement.
- Analyzed workflow data to identify bottlenecks and recommend process enhancements.
- Managed project timelines, aligning team efforts with organizational goals for timely delivery.
- Facilitated communication between departments to ensure alignment on objectives and priorities.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Export Manager
Wright Metals
01.2002 - 12.2023
- Managed the logistics of international shipments to over 30 countries, ensuring cost-effective and timely delivery of goods.
- Ensured full compliance with international trade regulations, including customs laws, export control, and import/export documentation.
- Fostered and maintained strong relationships with clients, vendors, and freight forwarders across global markets.
- Negotiated contracts with shipping lines, airlines, and logistics providers to optimize cost and efficiency.
- Managed the export documentation process, ensuring accuracy and compliance with all regulations.
- Developed export strategies to enhance market penetration and growth.
- Managed compliance with international trade regulations and documentation requirements.
- Coordinated logistics and shipment schedules to optimize supply chain efficiency.
- Established relationships with freight forwarders and customs brokers for streamlined operations.
- Led negotiations on shipping contracts, achieving favorable terms and cost reductions.
- Trained and mentored junior team members on export processes and best practices.
- Analyzed market trends to identify new business opportunities in global markets.
- Implemented process improvements that increased accuracy in order fulfillment and tracking.
- Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
- Prepared various import, export and supplier forms for customs submittal.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Expanded export market presence by identifying and securing new business opportunities.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Gathered market intelligence and provided guidance to [Type] and [Type] team to promote [Type] products overseas.
Education
High School Diploma -
Q.E.C
Palmerston North Skills
- TECHNICAL SKILLS
- Over 20 years of experience operating a range of machinery, including forklifts, diggers, loaders, Hiab cranes, and trucks
- Strong expertise in mechanical repair and maintenance of petrol, diesel, and hydraulic systems
- Proficient in warehouse management systems (WMS), handheld scanners, export management software, ERP systems, and Microsoft Office Suite
- SOFT SKILLS
- Strong analytical skills with a keen eye for detail
- Excellent communication, negotiation, and relationship-building abilities
- Proven ability to work under pressure, managing multiple priorities and deadlines effectively
- Exceptional organizational and multitasking capabilities
Timeline
Cool Store Team Leader
EastPack - Washer Rd
04.2025 - 09.2025
Team Leader
C3
08.2024 - 04.2025
Four Court Team Leader
EastPack
03.2024 - 07.2024
Export Manager
Wright Metals
01.2002 - 12.2023
High School Diploma -
Q.E.C