Summary
Overview
Work History
Education
Skills
Timeline
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Michael Whanga

Taupiri,Waikato

Summary

Dynamic social services professional with a proven track record at Manaaki Support Services, adept at navigating complex client needs and implementing effective care plans. Skilled in social services coordination and collaboration, I excel in fostering partnerships and enhancing community support, while demonstrating strong judgment in crisis situations.

Overview

9
9
years of professional experience

Work History

Social Services

Mana Atea
Hamilton, WKO
01.2024 - 11.2025

Analyzing Brain Trauma Out patients

Social services plus appointments and grocery shopping and daily workouts and home help.

Navigator, Social Services

Manaaki Support Services
Te Awamutu, WKO
08.2021 - 01.2023
  • Managed client support efforts, ensuring prompt and effective resolution of service inquiries and issues.
  • Assessed patient requirements and crafted personalized care plans for optimal health outcomes.
  • Analyzed client situations to assess needs and facilitate effective service intervention strategies.
  • Streamlined interactions between clients and service providers to enhance overall support effectiveness.
  • Implemented streamlined documentation procedures to maintain compliance with regulations and enhance overall accuracy in record-keeping.
  • Applied strong judgment and adherence to company guidelines during high-stress emergencies to effectively manage crisis situations.
  • Implemented regular assessments and updates of safety procedures to promote a culture of continuous improvement.

Mentor Teacher

Choose to Change Mentoring Progammer
Hamilton, WKO
01.2020 - 06.2022
  • Developed individualized lesson plans to enhance student engagement and learning outcomes.
  • Facilitated professional development workshops for educators to improve instructional strategies.
  • Mentored new teachers, providing guidance on classroom management and curriculum implementation.
  • Collaborated with multidisciplinary teams to address diverse student needs effectively.

Key Worker

Anglican Action
Hamilton, WKO
08.2016 - 08.2021
  • Job Coordinator
  • Employment Consultant
  • License driver coordinator
  • Key worker
  • Led community outreach initiatives, enhancing engagement and support for underprivileged populations.
  • Developed strategic partnerships with local organizations to expand service delivery and resource access.
  • Coordinated training programs for exprisoners improving service quality and operational duties fir the community ie Painting , Car valet, Gardening, Building and lawn mowing.
  • Managed volunteer recruitment and retention, fostering a committed network of supporters for key initiatives.
  • Analyzed community needs assessment
  • Facilitated workshops to educate members on available resources and support services.
  • Organized events that promoted community involvement
  • Implemented assessment tools to evaluate each ex inmates progress, providing valuable feedback for targeted improvement strategies.
  • Served as a liaison between the ex inmates and families, and community fostering open lines of communication regarding certain individuals progress and concerns.
  • Promoted a culture of continuous improvement by participating in professional development opportunities both within the justice system nationwide.
  • Nurtured positive relationships with ex prisoners , and families to create an inclusive and supportive environment.
  • Established and nurtured lasting partnerships with community and ex inmates focusing on rapport and mutual trust.

Education

Computer And Information Systems

Wintec
Hamilton

Maori, World History

Waikato University
Hamilton, WKO

Skills

Social services support

Social services navigation

Social services liaison

Social services collaboration

Social services coordination

Social services facilitation

Social services networking

Timeline

Social Services

Mana Atea
01.2024 - 11.2025

Navigator, Social Services

Manaaki Support Services
08.2021 - 01.2023

Mentor Teacher

Choose to Change Mentoring Progammer
01.2020 - 06.2022

Key Worker

Anglican Action
08.2016 - 08.2021

Computer And Information Systems

Wintec

Maori, World History

Waikato University
Michael Whanga