Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Wood

Wanganui East,Wanganui

Summary

A confident and approachable person who believes in seeing the bigger picture and appreciate how the individual contribution affects the whole team. I am a hardworking person and enthusiastic about learning and pursue opportunities to learn new skills to help contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities and I'm not entirely without a sense of humour.

Overview

33
33
years of professional experience

Work History

NZ Post Delivery Contactor

NZ Post
07.2019 - Current
  • NZ Post as on call delivery agent, on both the postal side and courier side, covering annual and sick leave and providing cover as volumes increase
  • Assisting with mail sorting and preparation as required for the morning and afternoon mail and freight runs
  • I went on to become a courier contractor servicing Springvale and Castlecliff and currently service Bastia Hill and Wanganui East.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Owner Operator

Omega Coffee
08.2016 - 05.2019
  • Omega coffee cart, located at Majestic Square, Wanganui
  • This was under performing and needed most equipment either serviced or replaced and to establish a customer base
  • The cart operated with an approx 20x increase in regular customers and had offsite work as people approached us to work their event
  • We were on the radar of many nearby cafes as I strived to produce the best product I could and have been asked by operators as far away as Germany and France for tips and information on how to improve their own coffee espresso setup
  • Training for other baristas EG Citadel in Castlecliff, Gull service station Heads Road.

Owner Operator

Waterloo Cafe
09.2010 - 06.2016
  • This was a family operation and was something different for all of us
  • We took a severely under performing cafe and turned it into the hub of the local community through sheer blood sweat & tears
  • Teardown and complete rebuild of all interior fittings and new signage
  • All food was prepared on site and there was an ever increasing queue of people wanting coffee or cooked breakfast
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Development of a web based recipe cost calculator and stock control system for the business
  • Monitoring local market conditions to set accurate product pricing and take advantage of emerging trends.
  • We sold this business as we received an offer we simply could not refuse
  • I miss the cafe as I made some good friends in the area and am still in touch today.

Certified Pest Control Technician

Fabricare Floorcare
10.2008 - 09.2010
  • Ongoing development of close relationships with a number of building owners and landlords who began to use us exclusively for their requirements
  • Customer focused role. A high degree of professionalism and discretion required as situations often involved access to the most private and personal areas of business and residential houses
  • Maintainence of all equipment used and all depot equipment
  • This was an extremely different role for me as I had to learn a completely new industry

3 Month Contract

John Deere Timaru
05.2008 - 09.2008
  • Installation and setup of a networked stock control system to automatically purchase stock and split over 5 branches
  • Stocktake of existing items and bin location at each branch with a daily rolling / cyclic stock take produced automatically at each branch
  • Manual input of sales history and stock description
  • Report generation to monitor KVI, negative and overstock and polluted average costs for each branch
  • System ran flawlessly from the get-go.

Stock Control Team Leader

Mitre 10 Mega
09.2007 - 03.2008
  • Development of the stock file for this new store over some 14 months
  • Planning in conjunction with the store owner, Mitre 10 support office and some 1200 suppliers to establish the core range, opening specials, dump bin and impulse lines for the store, which opened in September of 2007
  • I had a PC link to home so I could keep going after breaking for the day
  • Oversight of a fresh team of 5 stock control personnel
  • Regular liaison with inward goods supervisor
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
  • Worked with my team to identify areas of improvement and devised solutions based on findings
  • On Call IT Support
  • Keeping server room clean and tidy, re-routing cables or PC equipment and phones as the position of gear was moved around the building
  • I am very proud to have been part of something on this scale

Stock Controller

Nees Mitre 10
03.2000 - 09.2007
  • Training of inward goods staff
  • Purchasing of general stock and customer orders
  • Monitoring the automatic order system
  • Arranging general stock-takes on a 4 monthly basis
  • Rolling stock take and Dead stock identification
  • Investigate negative stock, overstocks and average cost fluctuations
  • Instigation and maintenance of product bin locations
  • Identifying and monitoring KVI to ensure no stock-outs
  • Processing of credits and repairs
  • Preparation of possible new stock lines for consideration by management and departmental heads
  • Maintenance of all computer hardware, keeping POS gear in a good condition, installing software as needed and being on call to respond to problems as they arise
  • Bug tracking and new version testing on the pacsoft POS system.

Hardware Supervisor

Nees Mitre 10
01.1999 - 02.2000
  • Purchasing of day to day stock and overseeing the smooth operation of the departments
  • I had many dealings with both suppliers and many satisfied customers.

Hardware and Paint Supervisor

Placemakers
03.1996 - 03.1999
  • Paint and Hardware supervisor
  • Servicing trade and retail customers
  • Arranging promotions and supervising 4 full-time and several part time staff
  • Responsibility for either opening or closing the store on a regular basis
  • Arranging staff training with suppliers.

Paint and Plumbing Operator

Placemakers Wanganui
04.1994 - 03.1996
  • Working in all departments and again dealing with all types of customer.
  • Working with stock control to identify dead stock and overstocks
  • Keeping the showroom neat, tidy and dusted

Assistant Manager

Ponsonby Resene Colourshop
05.1990 - 04.1994
  • Managing the day to day affairs of a new and developing business which involved some canvassing of the local area and servicing of customers in the store
  • Purchasing product and the creation of a computerised rolling stocktake system
  • Setting up a database of customers and a basic inventory system


Education

Some College (No Degree) -

Wanganui Collegiate School

Skills

  • Current drivers licence
  • Microsoft Excel trained
  • Can operate alone or in a team
  • Efficiency and Time Management
  • Knowledge of inventory and staff management
  • Flexible with hours and work requirements
  • Ability to think on my feet as the situation requires
  • I commit to what I do and always strive to be the best I can be
  • Ability to think on my feet as the situation requires
  • I commit to what I do and always strive to be the best I can be

Accomplishments

  • Rochelle Brennan , Service delivery co-ordinator NZ Post, Whanganui Ph 0272223202


  • Greta Milan , Service delivery co-ordinator NZ Post Whanganui Ph 0272153364


  • Kylie Allpress , Pace delivery shuttle NZ Post Whanganui Ph 0211670320

Timeline

NZ Post Delivery Contactor

NZ Post
07.2019 - Current

Owner Operator

Omega Coffee
08.2016 - 05.2019

Owner Operator

Waterloo Cafe
09.2010 - 06.2016

Certified Pest Control Technician

Fabricare Floorcare
10.2008 - 09.2010

3 Month Contract

John Deere Timaru
05.2008 - 09.2008

Stock Control Team Leader

Mitre 10 Mega
09.2007 - 03.2008

Stock Controller

Nees Mitre 10
03.2000 - 09.2007

Hardware Supervisor

Nees Mitre 10
01.1999 - 02.2000

Hardware and Paint Supervisor

Placemakers
03.1996 - 03.1999

Paint and Plumbing Operator

Placemakers Wanganui
04.1994 - 03.1996

Assistant Manager

Ponsonby Resene Colourshop
05.1990 - 04.1994

Some College (No Degree) -

Wanganui Collegiate School

Similar Profiles

CREATE PROFILE
Michael Wood