MICHAELA MIKAELE
Christchurch,New Zealand
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in banking position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Mauailegalu Mika Shop & BBQ
01.2016 - 02.2024
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking
- Interacted with customers and vendors with utmost professionalism to solve various problems
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers
- Organized and managed daily operations of family-owned business
- Developed strategies to increase customer satisfaction and loyalty
- Monitored inventory levels of raw materials, finished goods, or other items.
Bank Officer
Bank of South Pacific
02.2022 - 01.2023
- Responded to customer inquiries and resolved account issues
- Greeted customers with professionalism, friendly and courteous demeanor
- Provided excellent customer service in high volume banking environment including cash handling and account inquiries
- Reviewed bank policies and procedures to ensure accuracy
- Assisted customers with opening new bank accounts
- Identified opportunities to improve customer service quality.
Education
Foundation Certificate Commerce -
National University of Samoa
12.2020
Skills
- Responded to customer inquiries and resolved account issues
- Greeted customers with professionalism, friendly and courteous demeanor
- Provided excellent customer service in high volume banking environment including cash handling and account inquiries
- Reviewed bank policies and procedures to ensure accuracy
- Fast Learner
- Effective Time Management
- Communication Skills
- Ability to Work Under Pressure
- Customer Service
- Adaptability
- Ability to Work in a Team
- Communication
- Microsoft Office
- Management Skills
- Active Listening
- Assisted customers with opening new bank accounts
Details
MICHAELA MIKAELE, Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Certification
Foundation Certificate Commerce
Certificate of Service - Bank South Pacific
Languages
Samoan
Full Professional
English
Native or Bilingual
Timeline
Bank Officer
Bank of South Pacific
02.2022 - 01.2023
Retail Supervisor
Mauailegalu Mika Shop & BBQ
01.2016 - 02.2024
Foundation Certificate Commerce -
National University of Samoa
Similar Profiles
Zita MikaeleZita Mikaele
Retail Supervisor at Mauailegale Mika Shop & BBQRetail Supervisor at Mauailegale Mika Shop & BBQ
Andrea RuizAndrea Ruiz
Cashier at Bretts Bbq ShopCashier at Bretts Bbq Shop
Charles PetersCharles Peters
Sales Associate at Backyard BBQ ShopSales Associate at Backyard BBQ Shop
Louane Domingues LeiteLouane Domingues Leite
Costumer Services & Sales Operations Representative at Apex Car Rentals / Avis Budget GroupCostumer Services & Sales Operations Representative at Apex Car Rentals / Avis Budget Group
Ian James WilsonIan James Wilson
Customer Service Agent at Air New ZealandCustomer Service Agent at Air New Zealand