Michael Buchanan Jeyes

• Responsible for mentoring junior members of the test team
• Responsible for leading the teams functional testing, taking ownership of key deliverables and supporting other team members to meet their delivery timelines
• Acts as a technical SME and key point of contact in the project team, helping testers, developers and solution consultants to understand user story requirements and functionality
• Driven testing best practices in the project team by implementing a continuous improvement mindset
• Practiced reverse mentoring by acting as a sounding board for senior colleagues (Head of Testing/Head of Delivery) and raising ideas for process improvement
• Responsible for leading agile rituals (including project team stand ups and retro sessions)
• Used test automation tools (Kratos and Team City) to create an automated test suite which is used for regression and misuse testing
• Worked closely with Test Leads to define test plans, scope and delivery timelines
• Created and maintained a knowledge repository which details key platform features and processes

• Owned and tested a number of key platform features, which resulted in the successful delivery of multiple releases. These included:
  - An ‘Auto Rebalance’ feature, which enables Managed Accounts to be automatically rebalanced according to parameters set by the user
  - A ‘Shadow Model’ feature, which enables users to track the long term performance of a Managed Account against the market
  - A ‘Maintain Investments’ feature, which enables users to configure instrument details and tradability in real time
  - Testing the platform’s UI and functionality across various devices (mobile and tablet)
• Responsible for testing back end and front end functionality, ensuring that the behaviour of UI, databases and associated API’s is consistent with the user requirements
• Defining a test strategy and designing comprehensive test scripts
• Worked on transforming a single tenant code base in to a multi-tenanted platform, contributing to the analysis, test and successful delivery of two new platforms
• Carried out detailed analysis of client requirements, working closely with solution consultants to document the proposed solution
• Worked closely with developers to formulate acceptance criteria, carry out functional reviews and complete comprehensive system testing
• Responsible for defining the scope and test effort of my assigned features
• Proactively managed any changes to functional requirements during the test cycle
• Responsible for raising/triaging any defects that are identified during testing
• Worked closely with the client’s test team to ensure that UAT testing could be completed on time
• Identifying areas for test automation and working with developers to build the automated test solutions
• Acquired an SME level of knowledge for multiple platforms, which I have used to support and mentor offshore colleagues that are new to the business
• Planning and completing regression testing and misuse testing

• Solely responsible for the functional testing of a $50bn platform, which uses an ETL tool to ingest market data;
• Coordinated with developers to migrate code through the Test/UAT/Production environments, develop and execute test scripts and present test outcomes to the Investments Change Manager;
• Facilitated refinement sessions with developers, ensuring that code was designed with a focus on key business requirements and user experience;
• Developed a deep understanding of end user targets and requirements, by working collaboratively with team leaders to continuously improve our processes and system functionality in an agile environment;
• Demonstrated a high aptitude for problem solving and critical thinking, using data and intelligent investigation throughout daily operations;
• Utilizing SQL, Excel and other data analysis applications and software to perform data mining and efficiently test system functionality;
• Pro-actively established backlog prioritization sessions, where I worked closely with the management to effectively shape and refine our backlog;
• As a key point of contact for any system related issues or queries, I maintained a close relationship with support teams across the Investment Office to achieve process standardization and change;
• Actively engaged with senior management as a key member of the Investments Operational Risk committee;

• Core demands for the role focused on the design, development, test and release of RPA (robotic process automation) systems for implementation in to the business;
• Key skills included excellent technical knowledge, programming knowledge, understanding of workflow based logic, strong attention to detail and analytical skills combined with strong communication, presentation and stakeholder management skills;
• Requirements for this project included but were not limited to building a comprehensive test plan, estimating test effort and managing completion dates according to client expectations. Test requirements included (but were not limited to) completing unit/component testing, integration testing, system testing and user acceptance testing
• My main accountability was leading the Mandate Variation automation, which was a multi-faceted process with varying levels of complexity. Initial focus was on mapping out the fundamental end to end process with a business SME and developing a template solution for the simplest type of request, which could then be enhanced for the more complex request types. An overall benefit of 8FTE was realised once the solution was fully embedded in to the business;
• Secondary accountabilities included working with partners from EY on several back office processes. My key responsibilities on these projects included the following:

- Producing any governance documentation required to progress through the project lifecycle;

- Collaborating with key risk and compliance colleagues to ensure that projects adhered to the agreed upon scope and boundaries;

- Engaging with senior business stakeholders for sign off at key project milestones;

- Testing automated solutions to ensure they were robust and stable prior to implementation;

- Managing the transitional phase for solutions which were new to the business, before handing over to a central team which assumed responsibility for the day to day running of fully operational solutions.

• Core demands for the role focused on process improvement and root cause analysis;
• Use of Lean Six Sigma & Agile as the core methodologies;
• Key soft skills included strong stakeholder engagement and the ability to quickly build effective relationships;
• I was responsible for analysing a multitude of business processes and refining them in to a prioritised backlog;