- Drawing and Painting
- Netball
- Reading
- Cricket
- Spending time with family and friends
Michael Kate Louw-Young
Dunedin,Otago
Summary
I am a dynamic and adaptable professional with experience in different fields of work. Kindness, patience and adaptability are my strengths, enhancing customer contentment through active listening and effective communication. Am skilled in multitasking and utilizing POS systems, which have improved my mathematical knowledge and can consistently deliver exceptional service whilst maintaining a welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Waitress/Front of House
Etrusco at the Savoy
09.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Assistant
Couplands Bakery
01.2022 - 09.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Trinity Catholic College
Dunedin, NZBachelor of Primary Teaching
University of Otago
Dunedin, NZ11-2026
Skills
- Active listening
- Communication
- Adaptability
- Patience
Accomplishments
- I have completed grades 1-7 in New Zealand Speech and Drama, with Honours plus.
- I have completed levels 1-3 NCEA with Merit endorsed.
- Am currently working towards gaining a Bachelors degree in Primary Teaching.
Interests
Timeline
Waitress/Front of House
Etrusco at the Savoy
09.2023 - Current
Retail Assistant
Couplands Bakery
01.2022 - 09.2023
Trinity Catholic College
Bachelor of Primary Teaching
University of Otago
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