MICHEL BAUDOUIN

I am currently employed at Fabric, a high-end clothing store, where I work on the shop floor assisting customers with their shopping experience. I provide personalized assistance to customers by recommending garments and offering styling advice to ensure they look and feel their best. Leverage my fashion knowledge and keen eye for style to make tailored suggestions that enhance customer satisfaction and loyalty. I also contribute to the business's growth by developing and implementing creative content ideas for Instagram / Facebook. By combining my fashion experience with excellent customer service and creative thinking, I consistently maintain strong customer relationships and contribute to the success of Fabric.

I have been able to do well in the modelling industry by promoting specific brands and products as well as being in magazines and New Zealand Fashion Week. Modelling has allowed me to uphold high standards of professionalism in high-stress environments and arrive early for shoots to give extra time for hair, makeup, and styling. I have also been awarded for being a top creative for Fashion NZ in 2023, with the opportunity to write an article on my journey as a model. I have cultivated relationships with a range of brands, professional photographers and understand the latest trends on social media and in the fashion Industry.

During my time as a Media Assistant at Wavemaker, I worked on high-profile campaigns for key brands such as L’Oréal, Colgate, and Domino’s. In this role, I was responsible for managing and optimizing campaigns across various media channels, including digital, television, print, and social media. Providing an daily update on the progress of each campaign.

I successfully managed campaigns across all media platforms, tailoring strategies to leverage each channel's unique strengths, by closely monitoring the performance and analyzing key metrics. I ensured optimal results for our clients. My deep understanding of each media channel allowed me to utilize logistics and best practices effectively, making informed recommendations for campaign adjustments to ensure maximum effectiveness.

I maintained regular communication with clients, providing updates on campaign performance and suggesting improvements to foster strong relationships. Additionally, I managed the post-campaign analyses, compiling data into detailed reports with insights on channel performance. These analyses were presented to clients, offering valuable feedback and actionable recommendations for future campaigns.

I also managed the invoicing process for clients, ensuring accuracy and timeliness at the end of each month. Overall, my role as a Media Assistant at Wavemaker honed my skills in campaign management, media strategy, client communication, and data analysis, equipping me with the tools to drive successful media campaigns and deliver exceptional results for clients.

At Bunnings Warehouse, I gained valuable experience in customer service, stock management, and barista operations. I efficiently managed the checkout, handling cash transactions accurately and providing excellent customer service. I also facilitated customer returns, addressing inquiries and resolving issues professionally.

In addition to my customer service duties, I maintained stock levels and organized shelves, working collaboratively with team members on inventory management. As a trained barista through Altura Coffee Company, I gained proficiency in coffee preparation and managed the weekly ordering of café supplies, ensuring consistent stock of essentials like coffee beans, milk, and food.

My time at Bunnings Warehouse also allowed me to develop a strong understanding of store products and policies, which enabled me to assist customers effectively. Overall, this role honed my communication, multitasking, and problem-solving skills, allowing me to thrive in fast-paced environments and contribute positively to team operations.