Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

MICHELLE BIRD

Normanby,Taranaki

Summary

Energetic and enthusiastic team worker consistently recognized by previous employers for resourcefulness, reliability, and honesty. Demonstrates loyalty to family, friends, and beliefs, driving determination in achieving goals. Clear and confident communicator with a keen sense of humor and punctuality. Sets realistic goals and makes strategic plans to consistently strive for success.

Overview

36
36
years of professional experience

Work History

Phlebotomist Technician

Awanui Labs
03.2022 - Current
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
  • Upheld HIPAA compliance through careful management of confidential patient records and lab results.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Achieved successful venipunctures even in challenging situations such as paediatric or geriatric patients with difficult veins.

Public Policy Interviewer

CBG Health Research
01.2010 - 05.2017
  • Company Overview: CBG is a specialist public sector research organisation that has conducted a wide range of research projects and national household surveys
  • I have been involved with the NZ Health Survey for the past seven years
  • I also participated in the Health & Lifestyles Survey, Oral Health Survey, Crime and Safety Survey for the Ministry of Justice
  • CBG is a specialist public sector research organisation that has conducted a wide range of research projects and national household surveys

Practice Nurse

Sunnybrae Medical Centre
01.2004 - 01.2008
  • I was employed at Sunnybrae Medical Centre and sadly resigned to move to Taranaki with my husband
  • I had a variety of duties at any one time working with four General Practitioners
  • My duties were varied from performing cervical smears to blood pressure recordings to vaccinations
  • I also assisted with minor skin surgical procedures
  • I undertook the role of Infection Control at Sunnybrae maintaining regular audits and updates, a audit system for minor surgical procedures
  • I found the role rewarding and varied!
  • I piloted a skin cancer treatment, namely Aldara, I reviewed the ACC procedures and prescription procedures and contributed to gaining Practice Cornerstone Accreditation (RNZCGP)
  • Skills Obtained: Care Plus programme, Meningococcal disease and MeNZB vaccine Implementation, Infection Control system design and implementation, Complaints and significant events, Vaccinators certificate (WONS), Practice Management Level One (Goodfellow unit), Diabetes service, The Practice Nursing certificate in Laboratory Medicine, Asthma Control, OOS Prevention Training, Cleaning, disinfection and sterilisation, Wound Care, CPR

Breast Care Nurse

St Marks Women's Health
01.1999 - 01.2003
  • Company Overview: St Marks North Shore is a tight knit multidisciplinary team
  • In my time here I learned many new skills and practices
  • My general duties was to provide the highest standard of patient care and support at all times
  • Visiting post op patients and also palliative care patients at home or hospice was something I enjoyed
  • I also assisted the Practice Manager and the Clinical team in the development and maintenance of new and existing services
  • It was also my role to recall any patients with abnormal mammograms on the North Shore and also organizing District Nursing referrals
  • Extra duties included coordinating First Aid training for all Clinical staff every year
  • I was also responsible for Hazard Control and Health and Safety
  • As a part of these duties I was also asked to undertake the massive task of compiling a 400 page Infection Control manual for the three branches of St Mark's
  • This took about three months to research and put into action
  • I was also a member of the Professional Standards Committee
  • I was responsible for ensuring all clinics were organized and run in an efficient and professional manner
  • These clinics included Breast Physicians, Surgeons, Oncology, Palliative Care Specialist, Physiotherapist, Gynaecologist and Appearance Medical Physician
  • I assisted clinicians during interventional procedures, and also at times assisted the surgeons in theater
  • As St Mark is a business and medical practice, I had to oversee ordering and restocking of all medical and surgical consumables, including chemotherapy drugs
  • I was guest speaker on the 'Role of the Breast Care Nurse' at the New Zealand College of Practice Nurses as well as attending many seminars to keep myself up to date with current medical practice
  • St Marks North Shore is a tight knit multidisciplinary team
  • Skills Obtained: Hospice/Palliative Care 4 units - passed all 4 units and obtained the Goodfellow Unit Certificate in Palliative Care, Drug administration - Chemotherapy and Bisphosphonates, Organizational skills and management of patients/surgeons, Clinical stock ordering, Chemotherapy and Oncology knowledge, Basic Counselling, Infection Control, Organised Practice Nurse seminars, Reconstructed nipple tattooist, Cervical Smear Taker, CPR Training, CME Goodfellow Unit - Oncology, Diagnostic Medlab - Phlebotomy trained, Member of the Professional Standards Committee, Member of the NZNO

Community support worker and Day service coordinator

IHC
01.1994 - 01.1999
  • I was the day service coordinator for four years
  • This position consisted of, promoting community integration support to meet individuals goals, including work experience within the local community, social interaction and provision of innovative and appropriate programs for people with an intellectual disability
  • I was also responsible for 15 clients Cardiff Health checks
  • I resigned from the IHC in 1999 as I felt I 'do no more'
  • I had organized 34 part time and full time jobs for the clients at the IHC
  • I had three clients flatting out in the local community and seven clients enrolled at the local high school
  • Three clients were selected for the Special Olympics
  • I even taught one of the men how to drive!

Enrolled Nurse

Rahiri Rest Home
01.1992 - 01.1994
  • This was to be the grounding for my nursing career
  • Although my duties were fairly basic here, I learnt basic wound care, patient management, safety in the rest home, nutritional needs for the elderly, recreation/exercise and the importance of some 'one on one' with the elderly residents
  • This is what we sometimes fail to recognize at times is that there is a wealth of knowledge in our elderly and by spending time with them we can learn a lot

Enrollerogrammed Nursing P

Manawatu Whanganui Area Health Board
01.1989 - 01.1990
  • We were the last Enrolled nursing students to participate in this programme and our time was spent between Dannevirke hospital and Palmerston North Hospital
  • One aspect of the Enrolled Nursing programme that I particularly enjoyed was the opportunity to spend the majority of the time in the hospitals under the guidance of a Registered Nurse doing the 'hands on' work
  • In particular I learnt about basic human needs, patients as people, communication, nursing ethics and professional etiquette, the organisation of a hospital, general nursing, the structure and function of the human body
  • Conducted thorough assessments of patients'' physical and emotional well-being to inform care decisions.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care.

Education

Enrolled Nurse -

Manawatu- Whanganui Area Health Board
01.1990

High School Diploma -

Dannevirke High School
01.1988

Skills

  • Hospice/Palliative Care
  • Drug administration
  • Organizational skills
  • Chemotherapy and Oncology knowledge
  • Basic Counselling
  • Infection Control
  • Reconstructed nipple tattooist
  • CME Goodfellow Unit - Oncology
  • Diagnostic Medlab - Phlebotomy trained
  • Meningococcal disease and MeNZB vaccine Implementation
  • Infection Control system design and implementation
  • Practice Management Level One
  • The Practice Nursing certificate in Laboratory Medicine
  • Asthma Control
  • Cleaning, disinfection and sterilisation
  • Data Entry
  • Venipuncture Technique
  • Patient confidentiality
  • Recording data
  • Quality Control

Affiliations

  • Taranaki Animal Protection Trust

Timeline

Phlebotomist Technician

Awanui Labs
03.2022 - Current

Public Policy Interviewer

CBG Health Research
01.2010 - 05.2017

Practice Nurse

Sunnybrae Medical Centre
01.2004 - 01.2008

Breast Care Nurse

St Marks Women's Health
01.1999 - 01.2003

Community support worker and Day service coordinator

IHC
01.1994 - 01.1999

Enrolled Nurse

Rahiri Rest Home
01.1992 - 01.1994

Enrollerogrammed Nursing P

Manawatu Whanganui Area Health Board
01.1989 - 01.1990

High School Diploma -

Dannevirke High School

Enrolled Nurse -

Manawatu- Whanganui Area Health Board

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