Underwriter
AIA
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
- Maintained strong relationships with third-party vendors involved in the application process, ensuring smooth transactions for all parties involved.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
