Michelle Estorpe
Christchurch,CAN
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team- oriented, fast learner and efficiently completes any given task.
Overview
5
5
years of professional experience
Work History
Online Selling
Self Employed Services
12.2015 - 01.2018
- Managed order process from new and existing customers
- Answered customer’s questions and addressed problems and complaints in person or via phone/email
- Grew customer base through referrals based on customer satisfaction
- Posting and selling products
- Customer service
- Products inventory
Customer Service Representative Agent
NCCC Mall Of Tagum, LTS Dept. Store
02.2013 - 06.2014
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and needs
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor Of Science In Business Administration - Marketing Management And Research
University of Mindanao
PhilippinesTagum City National High School
Philippines 2011
Skills
- Dependable and Responsible
- Organization and Time Management
- Customer Service
- Attention to Detail
- Self-Driven and Motivated
- Multitasking Abilities
- Effective Communication
- Physically Fit
- Fast learner
References
- Katherine Johnson +64 21 259 7563
- Regina Frondoza + 022 341 1841
Timeline
Online Selling
Self Employed Services
12.2015 - 01.2018
Customer Service Representative Agent
NCCC Mall Of Tagum, LTS Dept. Store
02.2013 - 06.2014
Bachelor Of Science In Business Administration - Marketing Management And Research
University of Mindanao
Tagum City National High School
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