Michelle Findlay
Richmond,Chc
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Cafe Supervisor
Delta Community Trust
Shirley, Christchurch
05.2022 - Current
- Trained new employees on operational procedures and policies.
- Identified opportunities for cost savings throughout the cafe's operations.
- Promoted positive working environment by encouraging team collaboration.
Online Shopper
Woolworths Group
Northwood, Christchurch
01.2022 - 06.2022
- Online shopping involves dealing with online orders, preparing, and packaging online orders.
- I needed to be efficient, as the role was based on a tight time frame.
- This was a temporary contract role that they kept extending.
Cafe Supervisor
New World Northwood
Northwood, Christ
02.2020 - 11.2021
- Trained new employees on operational procedures and policies.
- Promoted positive working environment by encouraging team collaboration.
- Monitored staff performance, providing feedback and guidance when necessary.
- Enforced sanitation protocols among kitchen staff.
- Reviewed daily financial reports to ensure accuracy of transactions.
- Managed inventory, ordering supplies as needed.
Education
Business Administration And Management
Ara Institute of Canterbury
Christchurch, New Zealand, NZ11-2019
Skills
- Employee training
- Inventory management
- Good Telephone Etiquette
- Teamwork and collaboration
- Verbal communication
- Team management
- Leadership
- Quality assurance
Timeline
Cafe Supervisor
Delta Community Trust
05.2022 - Current
Online Shopper
Woolworths Group
01.2022 - 06.2022
Cafe Supervisor
New World Northwood
02.2020 - 11.2021
Business Administration And Management
Ara Institute of Canterbury
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