Michelle Jung
Tauranga,Bay Of Plenty, New Zealand
Summary
Diligent and dedicated individual born and raised in New Zealand with a strong Korean background growing up. Throughout 2 years of experience working in a customer facing role, I have cultivated my strengths and skills in delivering excellent customer service with my genuine passion for the hospitality industry. Seeking for a new challenge and opportunity to grow my professional career in tourism.
Overview
3
3
years of professional experience
Work History
Senior Store Assistant
Tank Juice Bar
12.2022 - 05.2023
- Provided professional assistance to customer inquiries and complaints, offering solutions.
- Collaborated and communicated with team members to work efficiently as a team.
- Organized store inventory and checking stock numbers on behalf of store manager.
- Updated stock and sales databases daily as well as handling store finances.
- Trained and supervised new team members to company's standards.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Store Assistant/Senior Store Assistant
Tank Juice Bar
09.2020 - 01.2022
- Maintained positive customer relationships by greeting customers immediately and responding quickly to customers.
- Managed store operations and staff smoothly in the absence of the manager.
- Used time management for solo opening and closing procedures.
- Prepared wraps, salads, smoothies and juices for the day following food safety guidelines.
- Checked stock are in correct amounts and assisted stock ordering duties.
- Worked flexibly, filled in shifts at other Tank stores in Tauranga with staff shortages, adjusting quickly to different staff and work environments.
- Described menu items and daily specials to customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
NZ Certificate in Tourism L4 - Tourism, Airline And Flight Attending Operations
New Zealand School of Tourism
Auckland, NZ09.2023
High School Diploma -
Bethlehem College
Tauranga12.2021
Skills
- Customer service
- Teamwork
- Problem solving
- Time management
- Leadership
- Maintaining cleanliness
- Food and beverage preparation
Interests and Hobbies
- Travelling
- Fitness
- Volleyball
- Beauty and makeup
- Painting
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Senior Store Assistant
Tank Juice Bar
12.2022 - 05.2023
Store Assistant/Senior Store Assistant
Tank Juice Bar
09.2020 - 01.2022
NZ Certificate in Tourism L4 - Tourism, Airline And Flight Attending Operations
New Zealand School of Tourism
High School Diploma -
Bethlehem College
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