Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Michelle Keene

Upper Hutt,WGN

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assisant Manager/Weekend Manager

Chipmonks
Upper Hutt, Wellington
02.2024 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.

Wellington Area Merchendiser

Stikeforce NZ
WELLINGTON, Auckland
11.2019 - Current
  • Ensured merchandise displays were accurate, attractive, well-stocked, clean and secure at all times.
  • Assisted customers with queries related to product availability or ordering processes when necessary.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Built product displays and placed appropriate signage for merchandise.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.

Totalizator Operater

TAB NZ
WELLINGTON, Wellington
01.2011 - Current
  • Customer service and money handling. Travel around NZ as needed. Mainly major meetings.

Administrator Assistant

Resene Ltd
Naenae, Wellington
05.2015 - 09.2022
  • Assistant to Store Manager. Stock check and count. Reordering, where necessary. Data input on Resene system

Fish Bar Manager

New World
Silverstream, Wellington
05.2013 - 11.2015
  • Organising stock, ordering and customer service

Education

Heretaunga College
Upper Hutt, NZ
09-1983

Skills

  • My ability to deal with store owners and staff gives me the edge on being able to fillful my tasks and duties I have always been punctual and have gone above and beyond to complete my tasks within and on time
  • Time Management
  • Verbal and written communication
  • Marketing

Certification

  • Full Drivers License with own vehicle.

Accomplishments

  • I actually have a degree in Culinary Arts. I enjoy cooking when able

Affiliations

  • Love spending time with my three grandkids when I can. Happy to take our dog for small walks around the neighborhood

Timeline

Assisant Manager/Weekend Manager

Chipmonks
02.2024 - Current

Wellington Area Merchendiser

Stikeforce NZ
11.2019 - Current

Administrator Assistant

Resene Ltd
05.2015 - 09.2022

Fish Bar Manager

New World
05.2013 - 11.2015

Totalizator Operater

TAB NZ
01.2011 - Current

Heretaunga College

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Michelle Keene