Summary
Overview
Work History
Skills
Timeline
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Michelle Newman

Dargaville,NTL

Summary

Palliative Care

Care Giving

Team Leader Mental Health Community Support Worker

Residential Support Worker

I have proven to be a dependable employee, establishing rapport and trust with clients/whanau. My strength lies in supporting clients, to enhance their quality of life. I am driven to prioritize individual needs with attention to important details. Valued as an accommodating, trusted, kind-hearted, team player, dedicated to expanding knowledge and responsibilities.

Overview

19
19
years of professional experience

Work History

Private In-Home Caregiver

Jennifer Robertson
10.2020 - 02.2024
  • Dementia Stage 5 Care
  • Palliative Care
  • Delivered training sessions to perspective support workers, increasing their confidence and knowledge base..
  • Engaged professional services, on behalf of the client.
  • Identifying needs and coordinated plans for travel
  • Introduced new support tools and resources to improve overall team effectiveness in handling diverse client needs.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Participated in regular meetings focused on discussing ongoing challenges faced by the support team along with possible improvements that could be made.
  • Built and maintained rapport with client and family members to facilitate trusting Support/Caregiver relationships
  • Assisted with daily living activities, running errands, and household chores.
  • I coordinated with different organizations and government agencies
  • Entrusted to handle confidential and sensitive situations in professional matter.

Private In-Home Caregiver

Charis Noseguard
10.2016 - 10.2020
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported client to and from medical appointments with safety and efficiency.
  • Built strong relationships with client/whanau to deliver emotional support and companionship.
  • Managed patient medications, ensuring accurate dosages and timely administration.

Team Leader Iwi Community Support Team

Josephine Smith
03.2008 - 02.2011
  • Mentored and guided four employees to foster proper completion of assigned duties.
  • Facilitated effective decision-making processes within the team, through open dialogue, active listening, and consensus-building techniques, with daily morning meetings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Networked with organizations and government agencies. CAT team, Winz, Doctors,Housing N.Z Employers,

Residential Support Worker

Donny Rangiaho
01.2005 - 07.2007
  • Provided transportation assistance for residents attending appointments or community outings as needed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Advocated for clint rights, with Doctors, WINZ, Housing N.Z and other agencies promoting autonomy whenever possible.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Used specific industry software to record patient care, condition, progress and concerns.

Skills

    • Effective Communicator\Advocator
    • Team Player\Leader
    • Multi-tasking
      • Intuitive
      • Excellent Networking Capabilities

Timeline

Private In-Home Caregiver

Jennifer Robertson
10.2020 - 02.2024

Private In-Home Caregiver

Charis Noseguard
10.2016 - 10.2020

Team Leader Iwi Community Support Team

Josephine Smith
03.2008 - 02.2011

Residential Support Worker

Donny Rangiaho
01.2005 - 07.2007

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Michelle Newman