Michelle Nguyen
Wabi Sabi Restaurant
Hokowhitu
1
year of professional experience
Demonstrated ability to balance multiple part-time roles, manage time effectively, and collaborate across various professional settings. Highly skilled in communication, organisation, and problem-solving, ensuring seamless office operations.
Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Passionate about innovation, commercial impact, and learning, with a track record of supporting the success of organisations and businesses.
Work History
Marketing Lead & Executive Assistant (previously Business Administrator)
2 Years 5 Months- Develop and implement marketing strategies, campaigns, and plans that align with Precycle NZ’s goals and objectives
- Create marketing templates, SOPs, public information materials and collateral guidelines
- Prepare client reports, quotes, and tenders within tight deadlines
- Serve as the main point of contact for the internal team, clients, and external stakeholders
- Coordinate casual event staff and conduct team briefing and debriefing on-site
- Assist in organising client meetings and arranging travel schedules for the CEO
- Ensure smooth administrative operations, including data entry, filing, room booking, taking meeting minutes and other general office support
Admin Contractor
2 Years 3 Months- Manage social media content creation and scheduling to boost brand visibility and engagement
- Handle invoicing, bill reconciliation, and maintain accurate records for financial management using Zero and Shopify
- Maintain communication with suppliers and stakeholders to support daily business functions
Ticketing Sales Assistant (Casual)
2 Years 2 Months- Manage approximately 500-800 ticket sales transactions per event, using cash handling & EFTPOS systems
- Collaborate with colleagues to ensure smooth event operations, particularly during busy periods
- Professionally address customer issues and complaints, ensuring satisfaction
Front of House Staff Member
1 Year 8 Months- Support the restaurant's front-of-house operations, including guest greeting, order taking, and customer service
- Manage customer feedback, resolve issues, and ensure a positive dining experience
- Work closely with kitchen and service staff to ensure smooth operation during busy hours
Education
Bachelor of Contemporary International Studies - International Business (Marketing Specialisation)
- Degree Awarded with Distinction
- Recipient of Academic Excellence Award certificates over the 3-year programme (21/24 papers)
- Recipient of Gold, Silver, and Bronze Graduate Plus Programme Award
- SEG A Scholarship ($NZ 21,000), 2021 from SOSHI Educational Group
- Presented at the International Conference on Investment Management and Talent Development (2023)
- Dissertation: The effects of leaders’ motivating language and symmetrical internal communication on employee emotional engagement: A case of universities in Vietnam (graded as Excellent)
Skills
Administrative Support
Proofreading & Report Writing
Microsoft Office & Google Workspace
Xero Accounting Software
Project Planning & Coordination
Event Planning & Logistics
Data Entry & Management
Time Management
Interests
Networking events
Sustainable Development Goals
AgriTech Development focusing on NZ & ASEAN market
Attending workshops and events to upskill and network with fellow professionals
Graphic Design
I participate in a variety of outdoor recreational activities.
Timeline
Front of House Staff Member
Wabi Sabi Restaurant
02.2025 - CurrentRead More
Ticketing Sales Assistant (Casual)
Central Energy Trust Arena
08.2024 - CurrentRead More
Admin Contractor
Organic Flour Mills
07.2024 - CurrentRead More
Marketing Lead & Executive Assistant (previously Business Administrator)
Precycle NZ
05.2024 - CurrentRead More
IPU New Zealand
Bachelor of Contemporary International Studies from International Business (Marketing Specialisation)
Read More