Michelle Rutherford

I have implemented in Euphoria high standards of workmanship, care/awareness of peoples needs, importance of discretion and professionalism .

I am very aware of working to a timeframe.

Used a computer for booking clients appointments, ordering stock, doing email flyers and promos, stock levels and accounting.

I have implemented health and safety and sterilizing of equipment.

I have trained new staff in our salon procedures and treatments.

• Recorded inventory sales into salons weekly income report.
• Entered client information into databases quickly and with minimal errors.
• Maintained solid knowledge base of all new products and services.
• Remained polite when speaking with difficult customers on the phone.

I was employed as head therapist in charge of three staff.

My duties included all beauty therapy treatments, stock taking, handling money/banking,organizing work rostas, staff training/mentoring, handled any problems that may arise either with customers or staff.

Kept work areas and equipment clean and sanatised.

Followed the pre-assinged opening and closing procedures for the salon also helped set up and staff salon for events and mall VIP nights.

Working as a team is very important to me, everyone has something to give, strengths to use to make the team stronger.

Responsible for stock levels and equipment maintenance.

Staff mentoring.

Supported reception by taking phone calls imputing appointments and collecting payments.

Worked with customers from all ethnicities/backgrounds.

Working as a team.