Michelle Thompson
Opononi,NTL
Summary
Driven professional with a strong background in the hospitality and service industry, notably at Te Kura Kaupapa Maori O Hokianga. Excelled in food preparation and safety, enhancing kitchen efficiency and quality control. Demonstrated exceptional customer service and team leadership, significantly improving client satisfaction and operational productivity. Skilled in catering and menu planning, adept at meeting diverse dietary needs.
Overview
14
14
years of professional experience
Work History
Cook
Te Kura Kaupapa Maori O Hokianga
03.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Youth Worker
Ngapuhi Iwi Social Services
02.2011 - 08.2020
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Education
Whangarei Girls' High School
Whangarei, NTLSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
- Food Preparation
- Cooking techniques
- Supply Restocking
- Hospitality and service industry background
- Food presentation
- Kitchen equipment operation and maintenance
- Food plating and presentation
- Portion Control
- Hospitality service expertise
- Event Catering
- Order delivery practices
- Special Diets Knowledge
- Menu Planning
- Operations Management
- Extensive catering background
- Safe Food Handling
- Multitasking and Organization
- Team Leadership
- Quality Control
- Bulk Food Preparation
Timeline
Cook
Te Kura Kaupapa Maori O Hokianga
03.2021 - Current
Youth Worker
Ngapuhi Iwi Social Services
02.2011 - 08.2020
Whangarei Girls' High School
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