Michelle Tunnell
Whanganui,Otamatea
Summary
Proactive and goal-oriented professional with excellent communication, time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Senior Stylist
Xile Hair By Design
09.2016 - Current
- Welcoming clients and providing consultations to discuss their requirements.
- Scheduling appointments to meet clients needs.
- Cutting, colouring, blow waving and styling hair.
- Providing haircare advice to clients.
- Stock management including stock control, ordering and stock reconciliation.
Property Manager
Quinovic Property Management
03.2014 - 08.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- General customer service - answering phones, dealing with enquires, scheduling appointments.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
Head of Back Office Operations/Property Management
Chamberland Residential
10.2012 - 08.2013
- Company Overview: Chamberland Residential is a property management company based in London, United Kingdom
- General customer service
- General administration
- Creating Tenancy Agreements
- Renewal of Tenancy Agreements, including negotiation with both tenants and landlords
- Property management including organizing contractors to carry out maintenance work
- Dealing with difficult tenants
- Inspecting managed properties
Bar Staff
The Castle Battersea
06.2012 - 10.2012
- Company Overview: The Castle Battersea is a bar located in London, United Kingdom
- Customer Service
- Waitressing
- Serving drinks
Senior Stylist
Xile Hair by Design
01.2009 - 04.2012
- Company Overview: Xile Hair by Design is a hair salon located in Wanganui, New Zealand
- Customer Service
- Cutting/Styling
- Colouring
- Blowaving
- Bridal/Hair-up work
- Stock Management including: stock control, ordering, stock reconciliation
Creative Stylist
Visage Hair Designers
04.2006 - 09.2008
- Company Overview: Visage Hair Designers is a hair salon located in Taradale, Napier, New Zealand
- Customer service
- Cutting/Styling
- Colouring
- Blowaving
- Specialist in Bridal/Hair-up work
- Hair Extensions
Senior Stylist
Jax Hair Studio
08.2005 - 04.2006
- Company Overview: Jax Hair Studio is a hair salon located in Wanganui, New Zealand
- Customer service
- Cutting/Styling
- Colouring
- Perming
- Blowaving
- Bridal/Hair-up work
- Specialized services including: extensions, twists
- Stock management control including: stock control, ordering, accounts payable, stock reconciliation
- Financial management including: counting of cash, balancing the till, sole responsibility for all cash management in the salon, banking, financial recording, goal management
- Staff rosters
- General cleaning of the salon
Apprentice
Jax Hair Studio
01.2001 - 07.2005
- Company Overview: Jax Hair Studio is a hair salon located in Whanganui, New Zealand
- Cutting/Styling
- Colouring
- Perming
- Blowaving
- Setting
- Bridal Hair-up work
- Specialized services including: extensions, twists
- Stock management control including: stock control, ordering, accounts payable, stock reconciliation
- Financial management including: counting of cash, balancing the till, sole responsibility for all cash management in the salon, banking, financial recording
- General cleaning and helping of the salon and Senior Stylists
Work Experience
Jax Hair Studio
07.2001 - 12.2001
- Company Overview: Jax Hair Studio is a hair salon located in Wanganui, New Zealand.
Bakery Assistant
Countdown
08.2000 - 05.2001
- Company Overview: Countdown is a supermarket chain in New Zealand
- Customer Service
- Maintaining hygiene standards
- Various baking duties
- Grocery Assistant
- Customer Service
- Restocking of shelves
- Countdown is a supermarket chain in New Zealand
Education
NZQA National Certificate - Hairdressing
Wanganui UCOL
NZQA National Certificate - Hairdressing Support
Skills
- Attention to detail
- Interpersonal and social skills
- Customer service focused
- Multitasking and organization
- Excellent communication
- Initiative
- Efficient time management
Awards
- Hawkes Bay Regional Fashion Hair Design Awards, 2007, Urban Day Style Senior, First
- Wanganui & Districts Ladies Hairdressers Association Local Competitions, 2005, L’oreal Urban Night Hair Senior, Fourth
- Skillex Regonals Central North Island, 2005, Judging
- Skillex Nationals, 2004, Diploma of Excellence in Hairdressing
- Skillex Regional Central North Island, 2004, Hairdressing, First
- Wanganui & Districts Master Ladies Hairdressers Association Local Competitions, 2002, Sebastian Commercial Night Hair (apprentice), Second
- Wanganui UCOL Top Student First Year Hairdressing Apprentice, 2002
Personal Information
Date of Birth: 05/12/84
Timeline
Senior Stylist
Xile Hair By Design
09.2016 - Current
Property Manager
Quinovic Property Management
03.2014 - 08.2016
Head of Back Office Operations/Property Management
Chamberland Residential
10.2012 - 08.2013
Bar Staff
The Castle Battersea
06.2012 - 10.2012
Senior Stylist
Xile Hair by Design
01.2009 - 04.2012
Creative Stylist
Visage Hair Designers
04.2006 - 09.2008
Senior Stylist
Jax Hair Studio
08.2005 - 04.2006
Work Experience
Jax Hair Studio
07.2001 - 12.2001
Apprentice
Jax Hair Studio
01.2001 - 07.2005
Bakery Assistant
Countdown
08.2000 - 05.2001
NZQA National Certificate - Hairdressing Support
NZQA National Certificate - Hairdressing
Wanganui UCOL
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