CECILIA AGUS MIRANDA
Christchurch
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
9
9
years of professional experience
Work History
Retail Assistant
Lagardere Travel Retail
06.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Blind Assembler
Window Treatment NZ LTD
10.2022 - 05.2023
- Retained awareness of work environment critical to task at hand to produce error- and damage-free results.
- Performed preventive maintenance on equipment and reported malfunctions to field supervisor.
- Used measuring tapes, calipers and handheld power tools to complete installation according to correct specifications.
Wash/Equipment Operator
LSG Sky Chefs NZ
08.2022 - 09.2022
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots & items used often by kitchen staff.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Laboratory/Contact Lens Technician
Corneal Lens Corporation NZ Ltd.
03.2022 - 08.2022
- Entered prescription data into computer and initiated new contact lens orders.
- Executed routine and advanced production duties associated with lens production and paid close attention to quality.
- Performed multiple concurrent tasks at several different equipment stations and maintained superior job flow.
Self Service Checkout
PAK N SAVE
05.2016 - 03.2022
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Bakery Staff
Pak N Save
04.2015 - 04.2016
- Facing Up-bringing stock forward on display
- Date Checking - check for dated/near stock
- stock rotation - oldest at the front
- Cleaning Shelves/Cabinets
- Product Packing/Wrapping /Slicing- Food Preparation
- Shelf Filling - products onto shelf
- Serving customers
Education
BS - Criminolgy Muntinlupa Highschool
Phil College of Criminology Manila
1994
Skills
- Point of Sale Knowledge
- Customer Relations
- Time management skills
- Product knowledge
- Exceptional customer service
- Conflict Resolution
References
Tony Knudsen
Window Treatments Manager
021917627
Ryan Copping
Retail Store Manager
021782410
Timeline
Retail Assistant
Lagardere Travel Retail
06.2023 - Current
Blind Assembler
Window Treatment NZ LTD
10.2022 - 05.2023
Wash/Equipment Operator
LSG Sky Chefs NZ
08.2022 - 09.2022
Laboratory/Contact Lens Technician
Corneal Lens Corporation NZ Ltd.
03.2022 - 08.2022
Self Service Checkout
PAK N SAVE
05.2016 - 03.2022
Bakery Staff
Pak N Save
04.2015 - 04.2016
BS - Criminolgy Muntinlupa Highschool
Phil College of Criminology Manila
Similar Profiles
Noryanty Binte Mohamed ZahNoryanty Binte Mohamed Zah
Senior Retail Supervisor at Lagardere Travel Retail Singapore Pte LtdSenior Retail Supervisor at Lagardere Travel Retail Singapore Pte Ltd
Andy Montúfar OquendoAndy Montúfar Oquendo
F&B Operations Director at Lagardere Travel RetailF&B Operations Director at Lagardere Travel Retail
SHERIFF ABIE APUNGWASHERIFF ABIE APUNGWA
Sales Assistant/ Cashier at Lagardere Travel Retail & RestaurantSales Assistant/ Cashier at Lagardere Travel Retail & Restaurant