Mihkel Kormašov

Biggest extremesports equipment seller in Estonia

• Developed and maintained strong working relationships.
• Identified new business opportunities through, networking.
• Set and achieved company defined sales goals.

Coordinated rental shop functions with college, facilitating customer gear handovers, scheduling bookings, and servicing rental equipment.

• Implemented rental asset processes and cleanliness standards.
• Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
• Organized weekly inspections of all rental gear to ensure that it met safety standards and was in good working condition.
• Provided thorough demonstrations on the use and care of rented ski equipment, leading to fewer returns due to user error or damage.

• Maintained a clean and organized work environment for improved customer experiences.
• Collaborated with team members to meet high standards of service during peak hours.
• Enhanced customer satisfaction by providing efficient and friendly service.