Mika Aleki
Summary
security professional with a proven track record at Mealamu Security, excelling in incident reporting and CCTV surveillance. Detail-oriented and adept at conflict resolution, I consistently ensured safety protocols were upheld, enhancing overall security measures and fostering a welcoming environment for visitors. Committed to maintaining high standards in all operations.
Overview
13
13
years of professional experience
Work History
Security Officer
Mealamu Security
Auckland, AUK
03.2025 - Current
- Monitored premises to ensure safety and security protocols were followed.
- Assisted in conducting regular patrols to detect and deter suspicious activities.
- Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
- Provided exceptional customer service to visitors while maintaining security standards.
- Documented daily activities and incidents in detailed reports for management review.
- Collaborated with law enforcement personnel during investigations and emergency situations.
- Learned and applied conflict resolution techniques to manage disputes effectively.
- Ensured compliance with all safety regulations and company policies in daily operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Truck Loader
Visiy
09.2024 - 09.2024
- Loaded and unloaded freight efficiently to meet daily operational targets.
- Operated material handling equipment, ensuring safe and effective transportation of goods.
- Prepared shipping documents and labels, maintaining accuracy in inventory records.
- Collaborated with team members to optimize loading procedures and reduce delays.
- Followed safety protocols diligently, contributing to a secure work environment.
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
Store Manager
Independent Liquor
Auckland, AUK
03.2015 - 02.2024
- Supervised daily operations ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock to meet customer demand effectively.
- Trained and mentored staff on product knowledge and customer service excellence.
- Developed schedules to maximize workforce efficiency and maintain optimal service levels.
- Conducted regular audits of financial records to ensure accuracy and accountability.
- Collaborated with suppliers to negotiate favorable terms, enhancing cost management strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Pick Packer
Postie Plus
Auckland, AUK
09.2012 - 09.2013
- Operated hand-held scanners to efficiently track inventory and shipments.
- Packaged products accurately for safe transit, ensuring minimal damage during delivery.
- Maintained cleanliness and organization of work area to enhance workflow efficiency.
- Collaborated with team members to meet daily order fulfillment targets consistently.
- Followed safety protocols diligently, reducing workplace incidents through adherence to guidelines.
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
Education
Security
TreeHouse
Manurewa, AUK2025
Bachelor Of Arts - Performing Arts
Best Training
Manukau, AKL12.2020
High School Diploma -
Papakura High School
Papakura, AUK2013
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
Languages
English
Full Professional
Samoa
Elementary
Reference
- Antonio Tofaeono
021 281 2996
- Margret
021 542 744
Timeline
Security Officer
Mealamu Security
03.2025 - Current
Truck Loader
Visiy
09.2024 - 09.2024
Store Manager
Independent Liquor
03.2015 - 02.2024
Pick Packer
Postie Plus
09.2012 - 09.2013
Security
TreeHouse
Bachelor Of Arts - Performing Arts
Best Training
High School Diploma -
Papakura High School