Summary
Overview
Work History
Education
Skills
Timeline
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Mikaele Malaitai

Auckland,AUK

Summary

Experienced Bank Teller at Bank South Pacific with exceptional money handling and customer relationship development skills. Utilized expertise in cash handling and empathy to greatly improve customer satisfaction. Achieved outstanding results in transaction processing and cross-selling, resulting in a notable 20% increase in customer retention. Demonstrates unmatched professionalism and courtesy, consistently delivering high-quality service.

Overview

Work History

Bank Teller

Bank South Pacific

Education

Certificate Of Technical Studies - Information And Computer Systems

National University of Samoa
Samoa
07.2017

Certificate - Office Skills

Pacific International Unitech
Samoa
12.2011

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and empathy
  • Transaction processing
  • Listening and comprehension
  • Relationship building
  • Cash handling expertise
  • Data entry efficiency
  • Sales and Cross-selling

Timeline

Bank Teller

Bank South Pacific

Certificate Of Technical Studies - Information And Computer Systems

National University of Samoa

Certificate - Office Skills

Pacific International Unitech
Mikaele Malaitai