Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Mikairi Beauchamp Moore

Dunedin,OTA

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Full Time Multi-site Retail Manager

Lawless LTD
11.2021 - 12.2023
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed daily paperwork and computer entry of data to create staff timesheets and rosters, aswell as store procedures.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Identifying customers and trained staff on checking identification to ensure law requirement are met at all times.
  • Being one step ahead of future law changes and new requirements to ensure everything is running smoothly and legally.
  • Stock ordering and delivery.

Casual Receptionist and Resident Care

Chatsford Retirement Village
08.2021 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Provided assistance and comfort to the client family in times of need.
  • Trained to handle difficult and stressful situations in a calm and orderly manner.


Full Time Hospitality Worker

Village Green Cafe & Bar
08.2020 - 08.2021
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Trained new staff members on proper customer service and hospitality policies.
  • Assisted in setting up and breaking down banquet events.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.

Part Time Service Station and Pump Attendant

Mobil Gas Station
06.2020 - 08.2020
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Maintained clean and orderly work station.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Pumped gas for guests and took payments.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Promoted special offers and discounts to customers to maximize sales.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
  • Counted nightly income, entering data accurately to ensure smooth work for the manager, aswell as the staff on the following day.

Education

Blue Mountian College
Tapanui, NZ

Taieri College
Mosgiel, NZ

Skills

  • Staff Management
  • Loss Prevention
  • Inventory Control
  • Business Administration
  • Employee Scheduling
  • Cash Management
  • Visual Merchandising
  • Customer Service
  • Operations Management
  • Staff Recruitment
  • Complaint Resolution
  • Team Training and Development

REFERENCES


Village Green Cafe & Bar

Charlotte Chesney - Deputy Manager

022 161 2638


Lawless LTD

Rashaad Abdulla - Operations Assistant Management

027 666 6767

Timeline

Full Time Multi-site Retail Manager

Lawless LTD
11.2021 - 12.2023

Casual Receptionist and Resident Care

Chatsford Retirement Village
08.2021 - 11.2021

Full Time Hospitality Worker

Village Green Cafe & Bar
08.2020 - 08.2021

Part Time Service Station and Pump Attendant

Mobil Gas Station
06.2020 - 08.2020

Blue Mountian College

Taieri College

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Mikairi Beauchamp Moore