Mikala Midwood

Manage the diary and schedule key meetings, documenting and following up on action points.

Oversee weekly task management, and prioritize email communications as necessary.

• Prepare agency agreements, pre-listing kits, and drafts of CMA for review, prepare vendor reports.
• Coordinated home-staging, tradespeople, photographers, and organized property visits as needed.
• Liaised with vendors for AML applications and ensured compliance documentation was submitted.
• Manage marketing campaigns, manage invoices, and track payments to ensure timely processing.
• Maintain client databases, and update Property Suite with current information weekly.
• Facilitated high-quality customer service for vendors and purchasers throughout all processes.
• EDM monthly send-out to the database.
• Organising of vendor gifts.
• Tracking listings in the area to support agents and sending correspondence to listings.
• Communicate with vendors to coordinate property listings, ensuring smooth process and positive experience.

• Organising quotes for flooring work to be done, arranging my husband diary with his appointments and job bookings.
• Communication with all clients on any queries they may have with getting there flooring completed and taking them step by step through the process.
• Working with Xero doing invoicing to our clients and paying any of our invoices due from our suppliers.
• Maintaining our Facebook Page for any marketing pictures of flooring we have recently completed.

• Managing our clients in the Pharmacy channels and driving the sales within the territory.
• Building and maintaining strong relationships with key customers, within the territory.
• Understanding the market trends, competitor activities and customer demands within territory to inform business decisions and strategies.
• Ensuring that the company policies and procedures are followed within the territory, and that any marketing or promotional strategies are implemented effectively.

• Managing two major accounts.
• Reporting and communicating on a day-to-day basis with clients, merchandisers and area managers.
• Co-ordinating large point-of-sale rollouts.
• Communicating instructions to the merchandising team about any client requirements.
• Within six months of being appointed as Office Administrator, I was promoted to Account Co-ordinator.

• Company Overview: IT&T
• Assisting in client enquiries.
• Assisting with candidates’ job enquiries.
• Assisting with preparation of proposals, candidate reports, presentations, and floats and ensuring that correct and expedient delivery.
• Market research clients’ and candidates’ information.
• Point of contact for contractors’ enquiries or issues.
• Preparing client invoicing and making sure it is SOX compliant.
• Following up on outstanding timesheets with contractors.
• Sending surveys to client and candidates about placement of jobs.
• Organising advertising for consultants.
• Diary management for consultants and manager.
• Reporting on weekly figures.
• IT&T
• Consistent positive feedback from managers, consultants and candidates.
• Completing advantage training for recruitment.
• Being nominated for Top Support Award.

• Merchandise to fill shelves and ensure stock is in continuous supply.
• Building of displays.
• Reporting back about competitor activity.
• Maintaining and improving shelf presence for BDM Grange range.
• Assisting the Area Manager with stock counts and orders.
• Developing good strong relationship with buyers and the manager of the Health and Beauty aisle.
• Relaying product in stores to present it in an attractive way to customers.

• Company Overview: Accountants
• Reception.
• Keeping record of important files being sent to storage.
• Printing and binding of all accounts for clients.
• Supporting the staff around the company with general queries and admin tasks to keep the office running.
• Accountants
• Consistent positive feedback from the staff, manager and partners.

• Company Overview: Shore City, Takapuna
• Assisting customers, completing sales and tidying storeroom.
• Providing exceptional customer service.
• Shore City, Takapuna
• Being awarded the top sales assistant of the week, consistently meeting and exceeding targets set.
• Good feedback about my customer service.

• Operating computerised till system including eftpos and credit card terminals at point of sale.
• Merchandising of shelves and working in storeroom.
• Providing exceptional customer service.

• Company Overview: Botany Downs
• Assisting customers with their retail purchases including checkout, filling and facing up shelves.
• Providing exceptional customer service.
• Botany Downs