Mikayla Ashforth
Takapau
Summary
Dynamic Automotive Parts Specialist with proven expertise at SAS in inventory management and customer service. Enhanced sales through personalized support and strategic vendor relations, achieving increased revenue opportunities. Skilled in parts procurement and team collaboration, consistently delivering exceptional service and fostering strong client relationships. Committed to maximizing efficiency and accuracy in all operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parts Assistant
Deartech
06.2023 - Current
- Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
- Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
- Provided excellent customer service by quickly locating requested parts and offering knowledgeable advice on installation or repairs.
- Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
- Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action to maintain accuracy.
- Collaborated with technicians to identify necessary parts, improving job completion times and overall productivity.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
Automotive Parts Specialist
SAS
09.2022 - 04.2023
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Increased store revenue by cross-selling products and upselling services to customers.
- Increased repeat business through exceptional customer service and building rapport with clients.
- Served customers in-store and by telephone to answer questions and place orders.
- Tracked parts use and charged items to customer accounts for billing.
Parts Assistant
Cable Price
10.2021 - 09.2022
- Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
- Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
- Provided excellent customer service by quickly locating requested parts and offering knowledgeable advice on installation or repairs.
- Collaborated with technicians to identify necessary parts, improving job completion times and overall productivity.
- Stocked and managed stock of parts.
Education
Nz Certificate in Automotive Parts And Accessories - Automotive
Mito
New Zealand 11-2023
High School Diploma -
Tamatea High School
Hawkes Bay, NZ09-2022
Skills
- Inventory Coordination
- Inventory Control
- Sales support
- Return Processing Management
- Parts Recognition
- Inventory Management
- Parts Procurement
- Customer service
- Team collaboration
- Verbal and written communication
- Clean driving record
- Email communication
- Forklift operation
- Invoice processing
- Inventory management
- Order fulfillment
- Supply orders
- Delivery coordination
- Vendor relations
Certification
NZ Certificate in Automotive Parts and Accessories Level 3
Timeline
Parts Assistant
Deartech
06.2023 - Current
Automotive Parts Specialist
SAS
09.2022 - 04.2023
Parts Assistant
Cable Price
10.2021 - 09.2022
Nz Certificate in Automotive Parts And Accessories - Automotive
Mito
High School Diploma -
Tamatea High School
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