Summary
Overview
Work History
Skills
Customerservicefocused
Focusedandwillingtolearn
Teamworkandleadership
Timemanagement
Reliable
Education Summary
References
Timeline
Generic

Mikayla Cotton

Papanui,Christchurch

Summary

I am a very loyal and dedicated person which I have shown over the past Ten years at the Selwyn District Council. I love being part of a team both professionally and in my personal life as I am apart of numerous Netball teams that represent Selwyn and Canterbury which compete in various representative tournaments each year. I am an outgoing person and love attending various events with friends and family. Communicative 2IC Manager offering two years of comprehensive experience providing administrative and operational support to managers. Detail-oriented and versatile professional polished in motivating staff to meet personal and company goals and planning and implementing various strategies to boost productivity. Strong team leader possessing mature decision-making abilities and outstanding time management skills.

Overview

5
5
years of professional experience

Work History

2IC Lincoln Event Centre

Selwyn District Council
- Current

Event, Marquee and Warehouse assistant

Event Hire
07.2023 - Current

Venue and Events Coordinator, Health and Safety Representative & Peer support facilitator

Selwyn District Council
06.2019 - Current
  • Manage Daily Operations of Tai Tapu Community Centre, Springston Community Hall, Prebbleton Cottage and Greenpark Community Centre

Full Time Senior Lifeguard and assessor (Team Leader)

Selwyn District Council
- 06.2019
  • Plant Room 2IC- Summer pool maintenance, Casual Swim Instructor and Receptionist

Skills

  • Customer Service Focused
  • Focused and willing to learn
  • Teamwork and leadership
  • Time management
  • Reliable

Customerservicefocused

I am very motivated to deliver excellent customer service in my role when dealing with customers face to face, via email or phone. I strive to provide interesting and successful activities and events that cater to any age bracket within the local community. When a customer walks in the door I always make sure their experience in the centre is enjoyable and they leave with a big smile on their face.

Focusedandwillingtolearn

I am very willing to learn from the people who are around me and will use the knowledge to get a better understanding on what I need to learn and what I want to achieve. I am not afraid to get my hands dirty and do plenty of hands-on learning to benefit my role.

Teamworkandleadership

I love being part of a team and collaborating with members to successfully complete a project, which showcases great communication and problem solving. I feel good leadership is to create a fun engaging environment to boost morale that increases team productivity. As being a part of the organisations Health and Safety Champions I liaise between different departments facilitating open communication and information sharing related to health and safety initiatives.

Timemanagement

I have a proven track record of effective time management in the event sector, through accurate planning and organization. I consistently ensure that events are executed seamlessly within the designated timeframes. I thrive in fast paced environments combined with my strong attention to detail allows me to meet event deadlines and deliver successful experiences for both clients and attendees.

Reliable

I have sole charge responsibilities for managing and coordinating various community facilities including budgets, reports as well as planning/setting up for events, conferences and weddings. I am recognized for my reliability in facility management and the event sector. Throughout my experience I consistently demonstrate a strong sense of responsibility and commitment to delivering results. I am very proactive and 100 percent accountable for my work, I strive to build trust and maintain open lines of communication with both clients and colleagues.

Education Summary

  • Talk it out - Peer Support Facilitator (the Neighbourhood framework), 08/2023
  • Hazard and Risk Management Training, 05/2023
  • Health and Safety Representative Training, 05/2023
  • Comprehensive First Aid, Up to date
  • Fire Warden Training, Up to date
  • De-escalation Training, Up to date
  • Pool Lifeguard Assessor Level 4, Late December 2018
  • Sport, Exercise and Leisure Operations Level 3, Late December 2018
  • Aquatics Level 3, Middle 2018
  • Outward Bound - Emerging Leadership Program, April 2015
  • Qualified Pool Lifeguard Certificate, Late December 2013

References

References available upon request

Timeline

Event, Marquee and Warehouse assistant

Event Hire
07.2023 - Current

Venue and Events Coordinator, Health and Safety Representative & Peer support facilitator

Selwyn District Council
06.2019 - Current

2IC Lincoln Event Centre

Selwyn District Council
- Current

Full Time Senior Lifeguard and assessor (Team Leader)

Selwyn District Council
- 06.2019
Mikayla Cotton